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Denny's - Goleta
5677 Calle Real, Goleta
Phone: (805) 683-3594

Reviews by the General Public

horrible , 12/25/2014
Reviewer: MRae from Santa Barbara, CA
I was sat in a booth with a broken piece to the booth. I ordered a sandwich with chibata bread, my food came back with greasy sourdough and no option to change my order. Goleta Denny's is horrible.

Worst Denny's I've ever been to
Reviewer: Shawna from Santa Barbara, CA
I never write reviews but I feel so mad about this place that I STRONGLY recommend NOT going here. I gave them a chance 2 days in a row with my 2.5 yr old son (who was wearing a mask due to low immune system from chemo therapy) Both times there were only about 5 tables and 1 or 2 servers. Waited about 10 minutes and neither time did anyone acknowledge me so i ended up leaving. Maybe they were afraid of my mask wearing son. The servers were moving so slow it was ridiculous. One time a lady knew I was waiting to be seated and instead went around refilling coffee instead of seating me. It's a good thing she didn't seat me because I probably would have only left her a shiny penny for a tip. I thought it was management not staffing enough but these idiots didn't even know the basics!! Glad I didn't stay to eat there...probably would've taken all day to get some breakfast.

Lovely Staff
Reviewer: Mandy from Santa Barbara, CA
If you are looking for a place to study, read the paper in leisure, just hang out and enjoy your meal or coffee, this is a great location. Some of the people writing the reviews below are acting as if they should be treated the same way they would be treated if they were at The Savoy in London! You're at Denny's...which is not a bad thing, but let's keep things in perspective. They are kindly catering to both UCSB students and those who enjoy the diner-style atmosphere. This is not a place to go if you are in a rush and this is not a fine dining experience. That is just not the intended vibe. However if you want a place to throw your books down, log into wifi, kick your feet up and enjoy some classic breakfast food or maybe a good burger and fries, then this is a great place!! The staff has been as kind as can be and the food is so affordable!! I think this Denny's is fabulous and I thank them for being open 24 hours a day, for providing wifi and for being excited when they hear you are going to spend your late night evening studying with them. :) They welcome all students, all families and the more the merrier! :)

Everyone Makes Mistakes
Reviewer: Jessica from Santa Barbara, CA
I had come in this morning around 10 or 1030 and saw a server I believe Kelli?? and her manager at the front host station....the poor girl and manger were getting screamed at for a table not getting eggs they had ordered...future reference to that MEAN lady....Most of the time the mistake is in the kitchen...Don't take it out on the server or management!!

In desperate need of training, including the cooks!
Reviewer: Marie from Santa Barbara, CA
The chili I order tasted like they just put a bunch of flour in it to make it appear thick,& its way too thick!with no flavor, it was the worst I'd ever had! you can mess up chili is beyond me...onions rings are over fried & taste like the fish...change your oil! staff is lame & very unprofessional...they seem to think that once they bring the food they never have to see you again...hard to get a refill or just be asked if you need anything else....which usually you do since they are so inefficient..someone train these ppl please!! on how to speak and treat customers...& to stop talking so loud behind the wall to each other, & thinking that no one can hear you, the way they talk to each other which is disgraceful but explains a lot!

A has been restaurant with no future
Reviewer: WHC from Goleta
Plenty of parking, few costumers. 20 min to order another hour to get served. Expensive & small. Sausage was half putrefied and potato O’Brien’s was smothered with mushrooms. Paid $12.00 and had to find someplace to eat as soon as I got up from the table.

Different than I expected- in a great way!
Reviewer: Martha from Goleta
Have been to this restaurant a few times. I must say that some older posts scared me a bit, but I was in need of some food and stopped on in. I'm not sure if management or the servers have changed since some of the bad reviews are from older times, but my first experience was great and made me keep coming back. I had a blonde waitress (sorry I don't remember her name!) and I thought she was great. I like to read the paper when I am eating breakfast and she never made me feel rushed. In fact, when she gave me the bill she told me that I could stay and read the paper for as long as I wanted. and she meant it! I never had to ask for a coffee refill. She kept coming back. Also, when I was leaving and paying at the cash register I heard her thank the cooks just for making the food. The little things like that count!!! The next time I went I had a server named Ed or edward or something like that. He was also extremely friendly and had a big smile on his face. Never rushed me and appreciated my business. A+ for this place

Great place!! Great service, great managment!!
Reviewer: lisa kerry from Santa Barbara, CA
I love this place. Staff are real friendly. Managers always out on the floor and helping.

Terrible Service: can't deliver what we ordered!
Reviewer: Don from Santa Barbara, CA
I ordered a cheeseburger -- came with no cheese. Waiter laughed. Additionally, no one came by when it was obvious we were done eating to ask if we needed anything (like a to go box). Finally we went to the cashier and asked for one. Our waiter NEVER returned after he delivered the wrong item. To top it all off, food was mediocre at best.

Not enough wait staff they can't provide service
Reviewer: Issac from Santa Barbara, CA
It is convienent but doesn't have the staff to wait on the people. It doesn't match the food quality of the other Denny's we've been to in our travels.

Service is very horrible and slow
Reviewer: Patrick from Santa Barbara, CA
Tried to call multiple times on different days to get a pick up via phone order and never did anyone ever pick up once. The phone keeps ringing and it doesnt even goto a voice mail. Very frustrating if your a customer on the go and your trying to get something to eat. They need to do something about this because they advertise how if you are in a rush they have breakfast on the go. Well, doesn't really help if no one ever answers the phone!

Bad Service.!
Reviewer: ana from carpinteria,ca
I dont think im gonna go there anytime soon, the last time i went was with my parents, we went there sat there so it started good, but then once we were seated, we were ready to order our food they took a while to come to our table and take our drink it was okey...then 10 minutes passed we waited to order our food.! No one came! We saw the waiter and the manager talking and messing around!! ...Bad Service we left without paying drinks! Never coming back to this place do not reconmend.!!...I hope they changed manangment....

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