Here is a message from a local restaurant owner:
I hope you’re doing well. With the proliferation of so many restaurant delivery companies, I thought you might like to hear from a local restaurant owner about some of the differences. We currently offer delivery from 3 companies: Restaurant Connection, Grub Hub and SB Bites.
Restaurant Connection has been around many years, they offer very professional service, and charge 30% over the restaurant menu pricing (which the customer pays), along with a delivery fee (usually $5-$7) then the 30% is deducted from what is paid to the restaurant. Essentially the restaurant gets paid pretty close to full price.
The local service for Grub Hub used to be run by SB Menus, but was taken over last year, and they offer pretty much the same % and pricing, but use Uber drivers. When they took over last year, they were overwhelmed, and the orders took a long time (sometimes up to an hour) to be picked up/delivered, but their service has improved.
We used to use Doordash, but discontinued, as they did not increase the price charged to the customer, but deducted 30% from what the restaurant was paid, so it wasn’t profitable for us.
A little hidden secret is SB Bites. Orders are delivered from a taxi driver, but they only charge the customer 10% over the menu price, and a small delivery fee (I think it’s $5-$7) then they deduct the 10% from what we are reimbursed, but the bill is substantially lower for the customer.”