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Saigon Noodle House
6831 Hollister Ave
Phone: (805) 968-5116


Reviews by the General Public

Food is delicious; service is atrocious, 6/14/2013
Reviewer: Cris from Santa Barbara, CA
I've been here a number of times, both eating in and to-go. Every time I eat-in, it takes at least 75-90 minutes to go out of there. Servers often miss tables completely and have messed up my order several times. However, when the food does come it is quite delicious so the slow service is the price you pay.


Great Pho!
Reviewer: Glenn from Buellton
Get the Small Chicken Pho here, its great! Thai Iced Tea is good here too. For $10 for both its a great deal for delicious and healthy food. The waittresses are nice here too.


Best Pho and Service in Town!
Reviewer: Marie from Santa Barbara, CA
I went in to Saigon today around 3:00p because my co-workers have been raving about it for weeks and I work within walking distance. I am so glad I did!!! I was prompty greeted by a bubbly sweet female server who immediately threw out some suggestions and was incredibly helpful and patient while I made my decision. She offered me water while I waited and the restaurant was very clean and the employees are clearly happy! The food came out hot and fresh and tasted absolutely amazing. There is no better deal for the price. They have absolutely earned my repeat business! I am uncertain about the "past management" but... there was not one thing I could complain about.


Best Pho in Santa Barbara!!
Reviewer: Rian I. from Santa Barbara, CA
I've been eating here for a while now and I believe its the best PHO in all of Santa Barbara/Goleta. I remember the mgr the person below is talking about, he's long gone, the owner (who is very friendly) is now there on a daily basis! All of the staff is great, always keeping your table clear and your drinks are never empty. Large portions of food, flavor is always consistent. Seafood in the dishes is very fresh. This place is always pretty packed when I go. I'm now finding myself here on a weekly basis!! I love it!! A must try!! Also try the diced steak plate #32, soooo good!!!!


Post Nutritional Value
Reviewer: Bill from Santa Barbara, CA
Like many reviews, I like the soup, but they need to post the nutritional information. I think the salt content may be excessive...approaching 1,500 mg/serving for the large bowl, which would exceed the recommended daily allowance. But with no data available, its hard to say. Soup can be flavored without salting it to death. I'll push for a posting or a pamphlet or something. Maybe County Health can make them have it available.


Really Good Place To Eat
Reviewer: Alana Block from Santa Barbara, CA
The best thing about this place is noodles (18), the pho witch is delicous, the spring rolls are yummy. The food is great there, good prices. The service is great, the waitress are really nice. I've been going there since i was 16 years old. The really improved with there dishes. I really recommend this place.


Good food, scary manager
Reviewer: Jennifer Wang from Santa Barbara, CA
I live a few blocks away and my roommate loves pho so we end up coming here for take-out often. The food is decent at 3.5 stars and reasonably priced. The noodles aren't fresh, but I don't think any pho place in SB has fresh noodles. I've found that the pho broth is consistently a little too heavy on the five-spice flavor, but other than that, is delicious. However, there has always been a service problem at this joint. The manager frequently and loudly berates the wait staff without seeming to care about the effect on customers. During my visit last week, I received spring rolls instead of the egg rolls I had ordered. This was no big deal to me since both are equally delicious, so I decided to inform the waitress but eat it anyway. Even though it was clear the waitress and I had cleared up the dispute, the manager came over and gave her a lecture AT MY TABLE, as if putting on a show for my benefit. Not only did this detract from my ability to eat in peace, it also made me upset that he was trying to make the waitress look bad. If only the manager could learn to treat his employees respectfully, the atmosphere at this restaurant would greatly improve.


THANK goodness for the soup
Reviewer: Frankie from Isla Vista, CA
the pho noodle soup is just what i need after an eventful night. i would go here often when i need it. i havent tried anything else but the pho is good. maybe the hot tea would help too.


Fake Pho
Reviewer: Clay from Santa Barbara, CA
I just moved to the area and wanted some Pho, unfortunatly this was the closest spot . I've been eating Pho for over 20 years weekly and this was by far the worst I've had. The broth was chicken broth out of a can with unedible meat. My wife ordered the charbroiled pork which wasn't grilled and probably not pork. service was just as bad with a young girl that forgot our appetizers and condiments with the Pho. After asking for them a third time we left . Need to close your doors or serve food that is at least edible for humans.


Have they changed ownership or something??
Reviewer: C.F. from Santa Barbara, CA
I have enjoyed their food in the past, but last week I had a very bad experience there indeed. I WILL NOT GO BACK. I ordered #10 Pho, which is what I always order. I know Pho, I love Pho, but what they gave me was NOT Pho. It was absolutely awful. The noodles were all stuck together in a big glopy mess, the beef was tough and dry, and the broth was milky and NOT Pho broth - it had zero taste and zero aroma - it tasted like congee. I asked our server if the regular cook had a day off or something and she said no. I started looking around the restaurant and noticed something odd...My friend and I were the only non-Vietnamese in the joint that day. There was a table of 12, and a table of 6 - all Vietnamese - who were being very well cared for by all of the staff, including someone who was probably the owner. Almost all of them ordered Pho. They all got real Pho - I know, because I could see their bowls and smell the broth. Maybe they ran out and since I was obviously not "family" they gave me something else, thinking I wouldn't notice?? Well, the funny thing is, I happen to be Asian (but obviously not the right kind of Asian), and I am a CHEF. They definitely picked the wrong girl for a switcharoo! I will never go back to this establishment again... they should have just said, "Sorry, we just ran out of Pho." I would have happily ordered something else.


Take Out that contained no food
Reviewer: Laura Leifer from Santa Barbara, CA
I ordered a Pho bowl to go a week ago. The bag was duly delivered to me but when I arrived home there were no noodles or meat in the broth. All I had was broth, some bean sprouts, basil leaves, and chili slices. Since I live 30 miles away I was unable to return. I phoned the restaurant and complained and the manager said he would void my debit card charge. Well, he did not void the charge and I ended up paying over $7.00 for a bowl of plain broth, a napkin, a fork, and a few bean sprouts. Never order take out from here. I will certainly not be returning.


nice
Reviewer: Jack from Santa Barbara, CA
i was craving some pho and decided to try it here. it was good but i like more beef flavor in my soup. it felt skinpy on the flavor to me. not the super rich broth i am used to. but they were nice it was cheap and good.


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