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Madam Lu
3524 State St, Santa Barbara
Phone: (805) 898-9289
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Reviews by the General Public
End of era? So disappointed, 1/20/2013
Reviewer: Christine
from Santa Barbara, CA
We've been loving Madame Lu as our exclusive Chinese delivery for 13 years. The last two deliveries were a mess. The first one, we ordered and after over an hour called back, our order was left out for "pick up" although we specified delivery. The second one was last night. We called at 6. Called back at 7:15 and were told 15 minutes. Called back at 8, were told they missed our order and would make immediately. Food arrived 15 minutes later, tasted great as always, but the scallions for the duck were forgotten. What's going on at Madame Lu? Time for retirement to take a break? We'd understand and will miss you. Rather than think poorly of you, as our recent experiences have left us.
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Best Chinese Food in SB, Period., 7/17/2012
Reviewer: Kevin
from Santa Barbara, CA
I'll make this simple. Madam Lu is good for,
1. More traditional tasting authentic Chinese food.
2. No sweet sauce or sweet taste in every freakin darn dish, like so many other so called Chinese restaurants that non-Chinese people tend to love.
3. Always order from the Chinese menu, ask for it. They don't give it out be default.
We never have the buffet there, order from the CHINESE MENU. All the good stuff is on there. I see people going there and order Broccoli Beef, common, this isn't Panda Express.
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Good basic Chinese. , 6/10/2012
Reviewer: Madelyn
from San Luis Obispo, CA
First time there and was only passing through SB. Not my favorite ever but good Chinese food. Water boy was way better than the waitress but it didnt really matter.
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Worst buffet ever
Reviewer: Keith Connes
from Goleta, CA
I dined here once before at dinner time and the food was okay. Then my wife and I returned for the lunch buffet and it was pretty bad. One real annoyance was that some of the dishes were not labeled so we had to try them to find out what they were and that didn't help much. A so-called crab dish had some sort of filler minced in and bore little resemblance to seafood. The shrimp dish also had filler in the form of a thick breading. Fortunately, I've forgotten about most of the rest except that we didn't really like anything. The owner and chef ought to pay a visit to Yen Ching or Ming Dynasty to learn about a proper Chinese buffet.
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Worst chinese buffet
Reviewer: Tanya
from Santa Barbara, CA
The buffet was very disappointing. We arrived at one thirty and they were aldready breaking down part of the buffet. The dim sum appetizer area. The shrimp were tasteless mush or fried salty grease balls. I would not recomend this resturant to anyone. Service slow and no water refill
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freshest hottest mustard
Reviewer: Darius Lundberg
from Santa Barbara, CA
A multitude of mediocre sins were once again amply disguised by the best kept secret about this establishment-- their made-fresh-daily hot mustard. All that's tough, old, or cold is transformed by it. But you have to ask for it with a knowing nod and a wink. They'll know what you mean.
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Always Insist On The Fresh Hot Mustard
Reviewer: Darius Lundberg
from Santa Barbara, CA
It is probable that the little plastic packs of hot mustard have far exceeded their expiration dates. Always ask for the freshly made hot mustard.
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First & LAST time eating here
Reviewer: M
from Santa Barbara, CA
This is our first and last time eating here. HORRIBLE customer service! I had to practically beg for a glass of water.. no refill, so I had to drink my Boyfriend's water. Still no refill or someone coming by to see how we're doing.
We ate silently on the mediocre oily food.. paid and left in utter disappointment. What a waste of money & time!
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Surprised and Disappointed
Reviewer: Gene
from Carpinteria, CA
My wife and I have enjoyed the lunch buffet in the past, esp the dim sum, but today will be the last time for us. At 11:45 egg rolls were cold, chicken was tough and dried out and it was the first time I have ever had kung pau chicken without peanuts. The hot and sour soup was good and there is a variety of items but overall quality was mediocre at best. Service was friendly but our used dishes sat on the table through most of the meal.
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Extremely Average
Reviewer: Katie
from Santa Barbara, CA
And also a bit over-priced. The food at the buffet is usually really salty or lack in flavor. If you want something just a bit better than Panda Express, then this is the place for you - but I would not recommend it to people who crave "authentic" Chinese food or people who want more variety/originality in the menu.
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Delish!
Reviewer: Arlene
from Santa Barbara, CA
We went to the lunch buffet July 5th- it was the perfect antidote to the potato salad & burgers we'd had for days! The food was fresh and varied- the dim sum & potstickers were to die for! Sevice was friendly - we'll return soon!
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Do not get the buffet!!
Reviewer: Sharry
from Santa Barbara, CA
This is the absolute worst Chinese buffet I've ever been to. There was very little variety: kung pao chicken, sweet and sour pork, some shrimp dish, tofu stir fry, chowmein, fried rice, wonton soup, hot and sour soup, a few dimsum dishes, egg rolls, "Chinese donuts," sesame dumplings, kimchi, cream cheese wontons and a few additional dishes. The only thing I did like were the Chinese donuts, but its pretty hard to go wrong with those. The food was cold. The Chinese donuts were cold, too. :( Don't get the buffet!!! Gigantic waste of $10.
Order from the Chinese menu, instead, if you go there. The dishes the people from a neighboring table looked and smelled very good.
The waiters were very amiable, and the decor was nice. :)
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