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Elephant Bar & Restaurant
521 Firestone Rd, Goleta
Phone: (805) 964-0779
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Reviews by the General Public
Not as bad as the ratings, 12/22/2012
Reviewer: ESPER
from Camarillo
It isn't anywhere near as bad as the reviews. I fly in and while it is busy I can always get a table outside. The staff is probably collage kids from UCSB but the food is good! Yes the service on occasion is lacking but it is clean and a great place to watch the airport from!! It is a place I will continue to frequent !
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Terrible Host, 7/24/2012
Reviewer: Alan
from Santa Barbara, CA
Went to Elephant for business lunch on 7/23/2012. We were seated by a young male host at a ridiculously tight booth on the left side of the restaurant as you walk in. I literally couldn't put my foot down as I slid onto the seat. As I was struggling to get situated he figured he would just throw the menu on the table instead of trying to resolve the situation. I had to walk back out to the front and asked to be seated at another table, only to be told to wait while he was welcoming other customers just walking in. If one doesn't like to deal with people this is the wrong industry to be in. This kind of attitude really isn't doing anyone any good. The 0.5 star is for the decent table service. Will not go back even though I work in Goleta.
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best large groups accommodations in town, 7/2/2012
Reviewer: melissa
from Santa Barbara, CA
We had my father's 50th birthday in thier back party room. And everyone had the best time; there was over 60 guests and everyone was all smiles. The food was excellent; i was worried because we were limited to three entree only. But it was hot, tasty, quick and super organized. The general manger was there to greet us, introduced us to her staff taking care our group and even cut my father's birthday cake. Yes there are restrictions like the menu and linen charges which increase the price slightly but worth it. They provide glasses and service for a toast, plates, stands and a cake cutter. I've been to alot of events at other venues in the area and not one was as accommodating as this one. I actually enjoyed myself instead of playing host. THANKS E BAR
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Ok food, slooooow service, noisy.
Reviewer: Virginia Paxton
from San Franscisco, CA
The food was decent, but the service was very slow. This is a noisy restaurant. Maybe they can improve their acoustics? I have hope! Will try again.....
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Surprise Party of 27
Reviewer: Kelly
from Santa Barbara, CA
This was really horrible. It was my first surprise party to do. I spoke with the event planner said everything I had requested would be met. Nothing was met. The Menu said 2 Lamshanks, we only got one menu had a typo. Also we had to chase down the waitresses around 5 times they only came in to get our orders and serve them and that was the only time I had seen them. Also our cake plates were dirty with food still stuck on them. Also the bill came out to be too much and they over chargered us and sat there for more then an hour to figure it out. They had over charged me for the room as well. I love Ebar food. But I will never again have a party there. I felt that because our group was younger then the party next to ours they had tended to them first and that was really wrong. I really DON'T recommend any kind of parties there!!!!!!!!!!!!!!!!
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Dissapointed, Unsatisfied and Poor food quality
Reviewer: Talissa
from Santa Barbara, CA
I work very close to this restaurant and have been here to eat on numerous occasions. Yes, I have been dissapointed in the past, but the convenience of the location has lured me in for the last time.
Today, a co-worker and myself had lunch here and were laughing at the presentation and quality of the food (what else could we do)? The "new" fried rice... was soggy and underwhelming. It was terrible. I would have replaced with a side of steamed rice, had our waitress actually come back to the table to check on us. We sat for the majority of our meal without drink refills... and since our lunch was terrible, we decided to give dessert a go. The red velvet cupcake sunday was HORRIFIC- Burnt... and so dry, you literally couldn't chew it. Not to mention it was half frozen. They literally "slapped" on a few dabs of frosting and about two tiny spoonfulls of ice cream. I ordered the berry cobbler and it was old and I was showing my co-worker spoonfulls of water that I was able to scoop up from the middle of this "dessert"? They really need to replace the chef and focus on the quality of the food they are sending out of the kitchen. Presentation AND taste are equally important.
Our waitress was polite, but very unattentive. She spilled cream on the table next to us, knocked over water at another table and ignored us for the majority of our meal. I think this is the last time I will spend good money at this place.
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grubby, food not good
Reviewer: gary smith
from Norfolk, UK
Having had a good experience at the San Francisco restaurant a few years back we decided to visit the Santa Barbara branch this evening. Well this was a big mistake. After being given a table by the drafty glazed lean to we found the table to be very worn and tired, the menus were extremely grubby with remnants of food from previous customers greasy fingers. On the whole the place just felt dirty. when the food arrived I had to clean the cutlery with my napkin. I ordered the New York steak which was very fatty with plenty of gristle (yummy)!! On complaining we were given a free desert. Having made a special effort to visit this particular establishment and wasted vacation time and money I can say that we will never again set foot in one of these restaurants.
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Bad
Reviewer: Paul Kelly
from Santa Barbara, CA
The service is the worst that I have experienced in quite some time. Our order was not taken correctly and had to be reordered by different wait staff. The waitress never checked back with us and we had to go retrieve our check. And, this was during a slow period at 2:30 on a Monday.
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HORRIBLE HOST
Reviewer: Liz
from Santa Barbara, CA
The Food was good, but it was the host (who I suspect might have been the manager) who was a total jerk! he was not nice, rude, and the farthest thing from polite. Never smiled, answered the phone and told someone off infront of us. HE needs to find another job that does NOT INVOLVE CUSTOMERS AT ALL. this guy was anti-social. I complained. Other then that guy, everyone else was amazing!!
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50/50 chance of disappointment
Reviewer: Ron
from Santa Barbara, CA
I've gotten the mozzarella and lemon herb marinated chicken a few times previously. It can be tasty, but this time they burnt it badly. There's no way the cook didn't know that he or she burned it, but they foist it on the customer anyway. As if the customer won't notice. They do this kind of thing a lot.
Intermittently, they can be pretty good, but you never know with this place. One thing is for sure, though. Their mixed drinks are carefully poured so as not to give too much alcohol away.
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Five stars
Reviewer: Aaron
from Goleta ,CA
The food was great!!!The service was great!!!I can't wait to go again.
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The water is STILL bad, and...
Reviewer: ash
from Santa Barbara, CA
I honestly love everything here except the water, and now that my work schedule has me staying up later, we've been getting Jack in the Box often. I don't know what it is, but their tap water is DELICIOUS. Like aquafina delicious. Like northern California tap water delicious. If Jack in the Box on Milpas can afford good water why can't Elephant Bar?
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