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Melting Pot
[closed, no longer in business]

608 Anacapa St, Santa Barbara
Phone: (805) 845-4444


Reviews by the General Public

RECENT EVENTS
Reviewer: Ashton Wilson from Santa Barbara, CA
Today was planned to be day three of the new management turnover at the santa barbara melting pot, but after a long battle between the new owners and landlords of the property it left 30+ employees without jobs. The new owners had just recently moved down from new jersey to lift the spirits of the staff members and bring business back to the restaurant, with high hopes everything was headed in the right direction. All the staff was excited to see the new management in action and ready for the change, being promised their jobs were not in danger. To celebrate the new change and excite the community about fondue again a large VIP event was scheduled for this friday. After long disputes between the management and landlords the staff was notified this morning to not to return to work for there will no longer be a melting pot!!!!!! Not only is this a really rough time for the economy, most of the staff that was employed at the restaurant are hard working college students. Being at the end of the month and no job in hand, staff is looking for support in the community. If you know of any business that is short staffed and is in need of hard working, intelligent, and all around rockstar employees, please post it onto this wall so they may be able to contact you!


If your looking for overpriced, underfed dinning experience
Reviewer: Jennifer Lunz from Asheville, NC
My boyfriend and I only went for a dessert. We enjoyed the original with peanut butter. It was scrumptous. While the atmosphere and the service were great, the skimpy portions with a very large bill were a bit inappropriate. For the $18 charge, we expected much more. Then they offered us a fill out a survey card to recieve a free chocolate fondue and after doing so online, I did recieve the coupon but after reading the 'small print', found that we must first purchase two $30+ meals and a cheese fondue for another $20. There is not much chance in me returning again. Not a good value for your dollar! Would recommend it to others, but would tell them what to expect first. Expect that at the end of your dinner, your wallet will be as empty as your stomach!


Impressed.
Reviewer: Paul Bryan from Santa Barbara, CA
I haven't eaten here but just the fact that the manager or owner has taken the time to try and make up for anyone who had a bad experience is very impressive. I can't wait to go!


AMAZING !!!
Reviewer: Gabriela Ponce from Santa Barbara, CA
I went into the Melting Pot for the first time last week with my brother and his girlfriend. We came for drinks and dessert. Dinesh took care of us, and walked us through the whole menu and was super friendly. The chocolate fondue was amazing ! It came with all the sweets you can think of and your choice of chocolate. The fondue plus the service made this place exceptional and I can't wait to go back. Thanks Dinesh !!!!


Delightful!
Reviewer: Zana from Santa Barbara, CA
It was my first time here, and we had a great experience. I went with two other friends on a Friday night. We were seated right away (I thought it was a slow night since I didn't see many customers, but after walking around the whole place there were quite a few people). Our server was nice and attentive. Another person came to our table too (manager maybe?) to bring different things and check on us. Waters were never empty. Spinach artichoke fondue was delicious and it was fun to have it made at our table. We got the order for 1-2, and it was plenty for 3 of us. The salads were pretty sad, and a bit too much dressing. Then we ordered 2 entrees, which had a bit of everything, which was perfect. Ended with the s'mores chocolate fondue (also just the order for 1-2). I was pretty hungry coming in and left so full. Not sure if I could do the big night out, unless I starved myself for a couple days! We were there for 3 1/2 hours and we didn't even realize since we were having so much fun. Our only suggestion was that the vegetables served with the cheese fondue should be warmed. We were told that they don't have a kitchen, so were unable to, but also that all of the chains have to do the exact same thing, so unless corporate changes the "rules" it would stay that way.


Good cheese, pretty good service
Reviewer: NikNik from Santa Barbara, CA
I thought the gruyere fondue was nice, although the wine flavor was a bit overpowering. Fondue is always fun, and it's neat to watch the server/bartender make it right in front of you. The drinks are good too. There is a drink made with X-Rated and it is sooooooo amazing! I could drink a million of those (and then fall off the bar!) because they are so tasty. Very refreshing grapefruit taste. Anyways, the bartender was very nice. He kept disappearing on us but when he came back he was cool and kept us entertained. Overall, I would definitely come back. I wish I had more time to do the whole "ordeal".


Loved Ladies Night!
Reviewer: Laura from Santa Barbara, CA
I went for the first time with a friend (who has been to many of the different locations) and was a bit skeptical based on the previous reviews. However, I loved it! Started with the spinach/artichoke fondue (delicious), the dressing on my California salad was a bit sweet for me but it wasn't awful, chose the coq au vin cooking style for the meat (costs extra but is totally worth it), and got cookies and cream chocolate fondue for dessert - really good! Our server, Shannon, was so much fun and she really made the whole experience even more enjoyable. It sounded like the waiter for the table next to us was getting their order a bit mixed up, but we were satisfied with our experience! It was definitely pricey but I knew that going in and knew I would be splurging. Overall it was 2.5 hours for the two of us, but we were having fun and chatting. It was nice to have time to digest between each course, because it's a lot of food. I will definitely be going back!


waste of time
Reviewer: Jeanette Rogers from Santa Barbara, CA
ok first, the fondue we ordered.. had a white wine base... which, when it got hot.. gave an absolutly HORRIBLE taste to the fondue. everybite i took, was almost like torture. i ended up just eating the bread peices by themselves.. which were on the stale side. they veggies and apples were ok, but i think they should have cooked the veggies first.. raw veggies and hot cheese.. my palate was left confused and unsatisfied. we also ordered some diet cokes.. and they sat there empty for about 20 minutes. our waitress even walked by a few times.. without checking on us to refill our drinks. we ended up having to ask a busser girl to help us get a refill on our drinks. she looked extremely irritated that we asked this of her.. which i really didn't like. so after the horrible fondue, i was actually looking forward to dessert.. hot chocolate sauce with fruit and marshmellows for dipping, how could they mess that one up? but it took them a half hour after giving us the dessert menu, to come back and take our order. and by that time, we decided that it would be better to just go to ralphs and buy the stuff to make our own banana splits. my friend went to use the restroom on our way out, and she noticed that they werent even busy. like, maybe five or 6 other tables. they must take their time serving on PURPOSE here. maybe they think the customers WANT the slow service. we'll, we didn't. on the bright side tho, as we were walking out, a nice busser guy thanked us and told us to have a good night. it was very genuine and unexpected. i liked him. that was the only part i liked.

Melting Pot writes: Dear Jeanette, Oh dear! I'm so sorry about your experience at our restaurant. That is CERTAINLY not the experience we want for our guests, and as an owner, I strive hard to make sure we provide a perfect night for everyone. I would personally like to hear about your experience so I can take appropriate action and make absolutely sure it doesn't ever happen again. Could you please email me at info@meltingpotsb.com so that I can contact you about your experience? I want to make it worth your time. Thank you so much, and again, I sincerely apologize for the disappointing service. Sincerely, Jeb Wilson - owner
Awesome experience!
Reviewer: Christian from Brooklyn, NY
My wife and I went out for a fun night and went for the whole fondue experience, we got the "Big Night Out" meal to split between us and it was phenomenal. A pleasant, and virtually never ending, stream of food comes out... a salad, the cheese, the meats, and then the chocolate. So good. As others have said, not a place to go if you're in a rush, but that's the point. That being said, they do such an awesome job of walking you through the whole process (it was our first time) that it just becomes a lot of fun. Definitely recommended! And the interior is really cool.


Definently deserves Restaraunt of the month!!!!
Reviewer: Mrs. Lovett from Santa Barbara, CA
I'm officially addicted. This was one of the most fun, relaxed, nice, and delicious dinning experiences I have ever had. I LOVED IT SO MUCH I WENT TWICE IN THE SAME MONTH!! The management was excellent and the food is great. YOU MUST try the Banana's Foster Fondue!!!! The most incredible combination of flavors ever, the Flaming Turtle was not so great but everything else was spectacular. I will DEFINENTLY recommend this place, especially for DATES. The ambiance is PERFECT FOR DATES and because of the interactive experience it warms people up and makes them giggle nearly instantly!! The only critique I have is that both times we went the waiters were initially extraordinarily outgoing but once the first course began they almost became removed from the experience, maybe deliberate?


Great Happy Hour
Reviewer: Nicole from Goleta, CA
I love coming here after work for their 2 for $22 deal. If you sit at the bar you can still eat fondue and they just installed a big, flat screen TV. The bartender is great, really friendly and helpful!


Pretty Good
Reviewer: Ella from Santa Barbara, CA
This place was pretty good, but we couldn't get out of there in under 3 1/2 hours. It's really overpriced (we didn't even go with the recommended servings, and it was $40 per person without drinks). I'd go to one of the smaller privately-owned restaurants in SB over this any day.


Melting Pot - Always a great place
Reviewer: Michelle from New York City, NY
I was vacationing in Santa Barbara with some friends recently and we decided to spend an evening catching up over three courses at The Melting Pot. It was great. The restaurant itself is gorgeous. I loved the wall of wine. The service was friendly, prompt and helpful without hovering. The food was excellent and the wine selection great. I don't have too much to say because I had a great experience. If you don't have time for a long dining experience - and it could be several hours - or don't care for fondue you may want to find another location. For us, it was perfect.


The best!!
Reviewer: kj from Santa Barbara, CA
WOW!! The service and the food is fenomenal.. The dessert is the best....Definetely have to check out...


Great birthday spot....
Reviewer: Megan Burwell from Santa Barbara, CA
My friends and I make it a point to meet at the Melting Pot every so often, so we were all excited when this came to SB. We went for my birthday this year, and as always we went for the "Big Night Out." One of the things I love is that we can't get out of there under 2 hours - it's great for long conversations and catching up. The food wasn't surprising, but it was delicious, and the wait staff was incredibly attentive at this location. I love the atmosphere too - you'd never know you were at a large restaurant. Already looking forward to the next visit...


Fun, different dining experience - a perfect date night
Reviewer: Nancy from Santa Barbara, CA
First of all, the place is beautiful, sophisticated, elegant, & quiet...what a nice change from so many crowded, loud, small restaurants we have here in SB! Perfect on a friday night when you are tired but want a special night out and some "space". Nice, large bar with high tables in front of a wall of windows looking out into the street. We were seated for dinner at a VERY private booth (ie we could not see or hear any other patrons, although a trip to the restroom proved we were surrounded by other diners). Personally I want to see around the room and don't love booths like some people, but if you want a romantic date night this is the place! We had the coq au vin fondue dinner - one seafood (scallops, shrimp and salmon) and one mixed meat. I loved all the interesting little dishes of sauces that accompanied our meals, (the horseradish cocktail sauce was THE BEST) and was surprised how fun it was to cook everything in the fondue pot. I loved the flavor of the potatoes & broccoli cooked in the burgundy broth, and all my fish was delicious. I think you get a lot of food and sauces for the money, and for the level of service, which was extremely professional with no "hovering". Yes, it certainly is a longer dining experience, but this is the healthy, European way to dine - slowly, and enjoying good conversation. I kept thinking while we ate, this is the perfect place to take someone you really wish to get to know. The booths are so intimate and it really is about the dining experience. Conversely, this is also the perfect place for that "obligation" meal - when the relatives you don't like all that much come to visit: All the skewers, meats, vegetables, sauces,along with keeping track of your particular color of skewers are a fun, pleasant diversion, a perfect buffer. Our chocolate fondue with Grand Marnier was a delicious & fun end to the meal - it really seemed too big for just two people after a dinner. Next time we'll may just have an appetizer fondue and dessert fondue. Try it - slow down and enjoy!


Way too Expensive!!!
Reviewer: Nikki Jade Lagerquist from Santa Barbara, CA
I remember going to this place and finding it well decorated, the food was good, the server was knowledgeable and other positive things. However I also remember it taking forever to get anything, spending $80 on 1 cheese and 1 chocolate fondue and going to get a burger afterwards because I wasn't full from the $80 meal. Why is this place so expensive? I would rather have a place with lower grade ingredients and be able to pay for it. The thing that good about his place is the idea of fondue, the supposedly high price ingredients is not why I went.

Melting Pot writes: Dear Nikki,
We're sorry you thought the experience at The Melting Pot was over priced. I'm concerned that you got overcharged, as cheese and chocolate fondue are only $9 per person each. Please contact us at info@meltingpotsb.com so we may correct the problem. Additionally, was it the Santa Barbara Melting Pot where you had this experience? Sincerely, Jeb Wilson, owner

Not Worth a Return Trip
Reviewer: Lola from Santa Barbara, CA
Great atmosphere, short on service and food is lacking. Went with a group of girls for “ladies night”. Price fix menu of 35 per person, however beware of the surcharges they are available for every course and suggested at every opportunity by the waiter staff. We had two “upgrades” changed our cheese to the traditional cheese on the menu versus the one offered on the price fix menu and we added Baileys to our chocolate. Total cost after upgrades $41.00 per person without tip or tax. With two glasses of wine, tip and tax I owed a hefty $85.00. I would be okay with the cost if the food was great. First course of cheese had way too much nutmeg, it was all you could taste, second course Caesar salad drowned in dressing, third course was salmon, chicken, steak, shrimp however after you put them in the fondue pot they all taste like the broth or oil. Truly no taste difference at all. Dinner took forever. We were seated at 5:45 and left at 9:35. Restaurant is nicely decorated, fair wine selection, enjoyed time with my friends, will spend my 85 buck on a really good meal next time I go out.

Melting Pot writes: Dear Lola,
We're so sorry you were unhappy with your experience at our restaurant. The "surcharges" you refer to were only instituted if you ordered something different than what was available on our special ladies night menu. Adding Bailey's to the chocolate should not have been an upcharge - if you were charged extra for it to be added to the chocolate, we'd be happy to refund that, as it is an obvious mistake. Lastly, pace of service with large parties (14+) is always difficult - everyone eats at a different pace, and with the sharing involved with our concept, we can't move into the next course without having everyone finish the first. Nevertheless, we apologize for your dining time, and are very sorry you did not enjoy our food. We take pride in having fresh ingredients, high quality cheeses and chocolates. If there is anything we can do for you, please feel free to contact us at info@meltingpotsb.com.
All the best, Jeb Wilson, owner.

It's just okay
Reviewer: Natalie from Santa Barbara, CA
I was pretty excited to experience the Melting Pot and decided to go for my birthday. Our reservation was for 6 pm. We were seated right away and brought drinks. Our waiter explained to us in detail how to order. I had the fondue fusion part of the big night out. The Wisconsin Trio and the Spinach fondue were really good, but the bread was stale, ick. The salad was sooo good, I had the caprese, tomatoes, fresh mozzarella and the balsamic glaze were delicious. Overall the food was okay, it took way too long to get our entrees and dessert and by the time the bill came it was after 9 pm. Had the service been impeccable, I might have thought the price was worth it, but it just wasn't. What's odd is that there were not many people in the restaurant, maybe 3 other tables, so I'm not sure what the delay was between dinner and dessert or dessert and the bill. There are so many great restaurants in this town, I think that great service is very important.


great event or romantic dining.
Reviewer: Marla S Wilson from Santa Barbara, CA
I put in an earlier review based on a previous experience and I want to update that. The restaurant layout is unusual you can have a romantic private dinner as most of the booths are very intimate. It is also a lovely place for a special celebration. The Santa Barbara version of this chain is not loud either, so its a great place to really talk and be heard!!. The 4 course meal is an ample amount of food. I liked the traditional swiss fondue. The salad was wonderful. They have a nice wine list to go with it and are adding more local wines soon. You have a choice of cooking styles for your meat course. The meat or seafood is marinated first and at your table you add it either to hot broth or oil. Finally a dessert fondue tops it all off with fruit an cakes for dipping. My previous melting pot experiences in other locations have been awful. But I wanted to give the local location a try and I am glad I did. I found the dark chocolate fondue too sweet for my taste. But that is a choice the chain made - it would be nice to have a less syrupy version offered. The service was superb.


Fun, Great Food & Service
Reviewer: Marna from Toluca Lake, CA
A friend & I went to the Melting Pot for the first time Sat. night. Everyone made us feel welcome ... the owner stopped by our table & even the bartender came by to make sure our drinks were perfect. Our waitress, Jessica was attentive, shared her knowledge of the menu & was always there to make sure our service was the best. The cheese fondue was so good (the best I've ever had), the main course was excellent & the chocolate fondue was yummy. I can't wait to go back & try them all!


Ditto Jacqueline's 3/15 review
Reviewer: Jan & Michael from Santa Barbara, CA
Jacqueline has already mirrored our opinion of our Melting Pot dining experience of 3/14. We still are savoring the wonderful evening. Don't miss out on this opportunity to share something special with a loved one!


I LOVE this place!...Can't wait to go back!!
Reviewer: Jacquelyn from Santa Barbara, CA
I moved to Santa Barbara a few months ago from Sacramento. There is a Melting Pot back home and it has been my favorite restaurant for years! When I found out one had opened here in Santa Barbara I was so excited. I came with my boyfriend and it was his first time ever having fondue and he loved it. We got the big night out and it was fantastic!! The cheese fondue was one of the best things I have ever tasted, the salads were fresh and delicious, we got the mojo cooking style with the meats (which is by far the best style to go with), and the dessert was to die for, and the wine recommendation from our server was excellent. The atmosphere is quiet and romantic with dim lighting and private booths. Our server was very knowledgeable and efficient. We were there for about 2 1/2 hours or so which we loved because it is very rare to find a restaurant these days where you don't feel rushed to get in and get out. The Melting Pot is my favorite restaurant in town and if I could say all of the great things I want to I would take up this whole page. I recommend this place above any other restaurant in Santa Barbara! It is fantastic!


GREAT dessert, food not worth what you pay for!
Reviewer: Carla Lopez from Santa Barbara, CA
I have definitely become a regular here for their chocolate yummy yin and yang dessert! The place is very romantic, dimmed lights makes the last perfect touch, the service is outstanding! I have to say though, I am a waitress too, and I feel so sorry for the servers here! They have to memorize a long speech, from the beginning to the end: how it works, what everything tastes like, what goes with what, etc. Wow! Cute uniforms by the way! Unfortunately, I was not impressed with their food. It was just: good. Not great and not what I was expecting for such a long careful procedure and not as tasty as the server makes it sound. The spinach cheese fondue is an exception though! From all the cheese options, the spinach one is THE BEST! Their dessert is phenomenal! I have brought back my friends from Valley Village here, and local friends as well. Only for dessert though!


bad chain fondue- don't try the chocolate
Reviewer: Marla S Wilson from Santa Barbara, CA
I love fondue it is easy to make, but if you don't use the best ingredients then why bother. their cheese is barely acceptable and the chocolate is criminal! buy the ingredients from one of our fine cheese shops and make it at home. I had such high hopes for this one- but they are in the Velveta fondue business.

Melting Pot writes: Dear Marla, We are so sorry you were unhappy with the quality of our cheese and chocolate. Despite your comments, our cheese is actually made by a very popular company called Roth Kase. It's a Swiss company that brought their company to America and have since won many many awards for the quality of their cheeses. To see more, please check out this link: http://www.rothkase.com/awards.html. As for our chocolate, we take pride in the fact we use chocolate made by a Zurich Switzerland based company named Barry Callebaut. The chocolate is very high quality, and we've received many accolades for that. We would love to hear more about your particular negative experience, and would encourage you to email us at info@meltingpotsb.com.
More like "The Melting Drink"!
Reviewer: Natalie from Santa Barbara, CA
My friends and I heard about this new restaurant which had recently been opened, and decided to give it a try. Upon arrival the people seemed friendly and we were greeted excellent! Once seated the waitress was very thorough on explaining the whole "fondue" process. Drinks were great, the best so far! I had a "tipsy turtle" and someone else had the best red wine I have ever tried! The food however was the worst I mean I'm not a big fan of the whole fondue thing but wanted to try something new but it was just awful! We got raw food in which we had to cook everything on our own. The apples, veggies, and bread were nasty to dip in! The apples had brown stuff on them, the bread seemed like grocery bread. And the red potatoes looked a different color even when cooked. The waitress took forever to bring all our entrees to cook. We some what mentioned all thi to the waitres but I believe she was too busy on other tables! We ended up being there for 3 1/2 hours with the cheese burning on the sides. Bad food, this place needs to be switched around to be more like a lounge (nice looking place inside)! WAY WAY WAY OVERPRICED for the quality of food!!


Sooooo GOOD
Reviewer: Ash from Santa Barbara, CA
After reading some of the other reviews on here, I was a little nervous. However, it seems that The Melting Pot may have read the reviews, too, and stepped it up. This is now my new favorite place to eat in SB....soooo good! We ordered the Spinach Artichoke cheese dip, Calif Salad, Lobster fusion, and Bananas Foster dessert. Everything was top notch and the dessert was the best I have ever had. We left feeling soo stuffed. The service was good, too. Our waiter was nice, a manager came over to check on our service, and then an owner stopped by to ensure we were enjoying everything. We had a 7pm reservation and left at 9:30, so plan for a long meal. Personally, we liked that factor and it was so romantic. The ambiance is great with the dim lighting and dark walls. We loved it and can't wait to go back again soon.


So-so food and bad service
Reviewer: Kristi from Santa Barbara, CA
Tuesday night, two weeks after opening, the place was nearly vacant. Still it took 15 min to get a drink. Waitress brought only half the dippers. Took 20 minutes to return with the other half. Cheese was lumpy and had little or no taste. Chocolate was good, if we could have gotten the waitress to bring the dippers before it burned to the bottom... Main course was mediocre. Fun idea, bad execution. Really over priced for the quality.


4 hours is too long
Reviewer: Kim from Santa Barbara, CA
I went with a group of 7 on a Thursday evening. We got there and were seated at 6:30. Our waiter talked a little about the menu and then left. We did not even get our drink order in until 7:00 after we asked another waiter to take it. The time between courses was too long and when we finally got to our main fondue course, the oil was too hot and was spitting. It took another 20 minutes to get the temperature correct after ruining some of the meat and vegetables. The food was fresh, but the batters did not stick to them and the tempura in particular just slid right off. It almost seemed that some ingredient had been left out of it. Our waiter advised us to get 3 couples menus, whereas 2 would have been plenty. By the time we paid we were there 4 hours. When we asked if it always took so long, we were told that if someone is in a hurry, they can tell the waiter to make it quicker. I think this should be communicated to customers who probably don't realize how long they may be sitting there. All in all, I thought the price was very high and the quality of service was mediocre.

Melting Pot writes: Thank you for your feedback on the dining time. We have taken corrective action to make sure large parties like yours do not spend an excessive amount of time dining at our restaurant. While there certainly is no excuse, we believe the problem has been remedied. We sincerely apologize for the delays you experienced and hope you may consider trying us again sometime in the future.
Definitely The Spot For Any Celebration!
Reviewer: Huyen from Santa Barbara, CA
This restaurant is gorgeous - big fan of the artwork and jazzy tunes! Whether it's for a romantic dinner, ladies night out, or with your family this is a unique dining experience you won't forget. I was with a group of 8 people and we had a huge, awesome booth seat -I loved the dark wood, and high seats..it made us feel like the only people in the place. The sound quality is nice too..there were people seated throughout the space and we heard virtually nothing. I hope they didn't hear us..we were probably a bit on the rowdy side. Our waiters, Kristen, and Darren were very sweet and accommodating. Never pushy, but personable and knowledgeable without being generic.
Coming from an Asian culture and perspective, presentations and live cooking is a normal, fun production (sushi, spring rolls, Vietnamese pancakes, Hibachi, etc), so fondue is the presentation is the perfect American representation. It makes dinner a bonding experience - a time for great food and conversation. Our table shared the Spinach Artichoke and Fiesta fondue, it was fun to watch them prepare the cheeses and watch it cook. The apples were not small nor seemed "bagged". They were large square chunks vs. thinly sliced apples you often find pre packaged. Our Fiesta dip also came with fresh, festive color tortilla chips. This is the type of establishment were it's expected that you're in for a leisurely dinner (which is normal in other parts of the world), so sit back and relax.
I got my own entree' versus the 3 course meal or the 2 person share. They have tons of options for entrees with reasonable prices ranging from $21-26, which includes a salad of your choice, a side of veggies for cooking and broth of your choice (which they also prepare fresh in front of you). My friends tried an array of salads, and they all looked appetizing as well as filling. They come served on chilled plates which was a good touch. I had the Caribbean Mojo broth infused with spices, herbs and lime..delicious..esp. with my broccoli. My platter came with hefty chunks of salmon, cajun marinated shrimp (I requested it vs. the white shrimp), and scallops. It was plenty to share with others, and delicious. Dessert was also affordable, 4 of us were able to split a small portion just fine. The various sauces are interesting to try out as well. I liked the curry one best. But others double dipped food, and enjoyed those combos too. We go the S'mores chocolate fondue, and it came with a nice platter of graham crackers, bananas, rice krispee treats, strawberries, cheesecake, shortcake, and oreo/graham covered marshmallows...wooow. There were many interesting dessert option, and I think it would be ideal to take a few friends, have a few cocktails and try them all out one at a time!


Make sure to clear your schedule...
Reviewer: NC from Santa Barbara, CA
... this will surely be the longest you've ever spent in a restaurant. We had a reservation for our party of 13 at 6:30p.m.. We weren't seated until close to 7:00 despite the fact that the restaurant was virtually empty. After being seated we were apparently forgotten. After waiting for 15 minutes some of our group decided to head to the bar to order drinks, since we had no server in sight. A few minutes later the manager that seated us came to apologize for the delays, saying that there was a glitch in their computer system. (?) He graciously offered to buy our first round of drinks, which was very much appreciated. (The drinks later apeared on our bills and had to be corrected... another lengthy process). The cookies & cream chocolate was fantastic! The food was okay, but the overall cost was very pricey. For the two of us dinner was over $130, including an 18% automatic gratuity that we aren't sure was warranted. Dinner took a grand total of 4 hours and 20 minutes. 6:30p.m. reservation; 10:50p.m. wrap-up. We were with great company, so the time was enjoyable, but I would absolutely not recommend dinner, unless you have an entire night to kill and don't mind finishing dinner so late. Will I go back? No. As much as I enjoyed the chocolate, it wasn't worth $130 and over four hours. One high point: they are willing to keep separate checks for each burner, which was very convenient!


chain restaurant food with pizzaz
Reviewer: Art from Santa Barbara, CA
Every thing here was formalized from the greeting to the pre'prepared food. As soon as we sat down we were told there were 141 Melting Pots. Like the last reviewer the Caesar Salad was memorable. Sugar coated pine nuts! not my bag. Maybe this is the way a Caesar is prepared at Disneyland. The cheese classic swiss fondue was very nice but what you were presented to dip in it was a disappointment. The bread was pre'sliced and mediocre. The 'fresh' vegetables seemed like had come out of a large bag. The sliced apples were the high point of this course. Overall we were with friends and the 3 hours were fun but not enough to go back.


A fun way to eat your food with style.
Reviewer: Teresa Malarayap Liljeberg from Thousand Oaks, CA
Since my best friend heard about this new restaurant in S.B., we definitely need to check it out and it was a refreshing experience. The food, wine selection, restaurant itself, and the atmosphere were great. We did not check online if we needed reservation or not, but the manager & the hostess did not let us wait and standing by the entrance door. We were directed to have a seat at the bar while we wait for a table; all within a matter of minutes. Our hostess was very knowledgeable about what's on the menu & even about the restaurant itself, and found out that there’s also one in where I live, thousand oaks (well it’s a chain…) The manager was very patient and helpful with which wine will go well with our four course fondue selection. I like the attentiveness to the customer’s needs, with or without reservation. However, I would suggest you make a reservation ahead of time. Dislike, the style of the menu card doesn’t match the restaurant’s style, it looks slightly cheesy.


Fun experience, but prices add up!
Reviewer: DD from Summerland, CA
I went with a friend of mine & although the food was pretty good (the caesar salad & filet mignon were my favorite), the prices sure added up, even with our free chocolate fondue coupon. I would recommend The Melting Pot for the fun experience & just because it's different than any other restaurants out there. I also liked how private & intimate the 2 person booths were. We weren't able to hear any noise from other customers seated beside us, which was nice. The service was really good & the owner came by to greet us & to thank us for supporting the new opening, which was a nice touch : )


Expensive, but tasty and fun
Reviewer: Nicole from Santa Barbara, CA
This place was a bit more expensive that I was prepared for, but it was fun and the food was good. If you join their mailing list they'll send you a coupon for free chocolate fondue! Coupon in hand I headed over last night, 1.21.09. I enjoyed their Sam Adams Boston Lager cheese fondue, spinach mushroom salad, pacific rim entree cooked in their "coq au vin" and cherries jubilee chocolate fondue. There was a lot of food! The cheese fondue was the best part, the meat entrees were pretty good but I recommend geting the oil. The texture is a little bit better. The waitress we had was very sweet, explained everything carefully and made recommendations. The interior was clean and neat and we were checked on several times by staff to make sure we had everything we needed. I will be back but will order less since the prices really add up there.


Great Food! Something different! Great Experience!
Reviewer: amanda from santa barbara, ca
We went to the Melting Pot for their opening night and everything was fabulous! We did the whole four course menu, the cheese course was yummy, the meat was a lot of fun, you get a whole platter of meats to cook and different sauces to dip them in and then we got the smores chocolate which was amazing. Everything you can imagine to dip into they have. The service was great, ask for Adam to be your server!! The atmosphere is very initmate and private, so you dont have to hear the loud guy next to you! Can't wait to go back!


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