Jeannine's Bakery - Figueroa Santa Barbara.com

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Jeannine's Bakery - Figueroa 15 E. Figueroa St, Santa Barbara Phone: (805) 687-8701 Category: Bakeries, Californian, Coffee Hours: Mon-Sat 6:30am-4pm, Sun 7am-3pm Map Web Site Menu Write a review of this location!

Reviews by the General Public

Still Good but Slow Service, 4/8/2013
Reviewer: Mary from Santa Barbara, CA
I had to wait 20 minutes for my food. Okay, it was a Sunday! I thought that they should have been passing out some complimentary desserts to ease my pain! Geez, I paid $28 bucks for two breakfast meals.

Not enough tables, 11/22/2012
Reviewer: Cort from Santa Barbara, CA
I love jennine's, but they are so popular that there are never enough tables...I hope they correct this mistake soon !!

They packed in too many tables and is now unvisitable
Reviewer: Jonathan from Santa Barbara, CA
We tried going to Jeannine's today. We have enjoyed it many times in the past. On this visit, we noticed that they have added many more tables. They are now packed together so tightly it is nearly impossible to move around, and the whole experience is ruined. We turned around and left The wait staff seemed frazzled with the added number of tables as well. We won't be going back until they correct this terrible mistake. I hope that is soon.

Love this place!
Reviewer: Irene C. from Santa Barbara, CA
I work nearby and eat here maybe once a week. I love the variety of their daily specials... something for everyone & generous portions. My co-workers rate this as one of the best places in SB for lattes & such (I'm not much of a coffee drinker, although they do look beautiful). It wasn't until I took some friends here for a special lunch that I decided to write a review. From the second we were in the front door to our departure, the staff was welcoming, friendly & very helpful (sure, they know or recognize me, but they were this way with everyone alike). We were a group of six and all of us raved about our lunches. Always a great meal & special service at Jeannine's :)

Champagne, Brunch, and AMAZING Service!
Reviewer: Janice from Santa Barbara, CA
I've been to the other Jeannine's locations a few times and I have never been disappointed with the food or service. This last weekend my husband and I took some out of town friends to the Jeannine's on Figueroa and none of us have been able to stop talking about what a wonderful experience we had. First of all the restaurant was packed but the lovely hostess helped us find a table and just a few minutes after placing our order at the register we received our champagne and DELICIOUS lattes. Shortly after that our phenomenal food came. Aside from the food what has stayed in my mind is the genuine care and attention each and every staff person in the restaurant paid to us. The manager herself even stopped at our table just to check on us. We moved to Santa Barbara a year ago and rarely have service worth talking about. But our experience at this location was so unique and REFRESHING I feel like I want to shout it from the rooftops. If you want the perfect Saturday or Sunday brunch do not go anywhere else!

HIGHLY DISAPPOINTED
Reviewer: kathy rotello from Santa Barbara, CA
I usually come to Jeannines about once a month on the weekend for the incredible brunch menu. The huevos rancheros are my favorite and the other menu items hold a close second place. I am never disappointed about anything when i come to this location, but lately the service has been on a major decline. I noticed that over the past few months i have seen many employees come and go including the better half of the managers. After one or two bad experiences with the service and ESPECIALLY the manager i have placed my issues aside and still attend. But i have finally and officially been turned off by this jeannines location and it is sad to say that i probably will not be returning. Let me start off by saying, that i am always well prepared and patient to wait through the rush for a good meal. Last weekend i made my normal routine outing to jeannines downtown and gave my name to the hostess and waited to be seated. After a half hour and watching at least 3 parties who arrived after me be seated before me i kindly approached the so called manager who then threw her hand in my face and told me something along the lines of "im really busy and cannot help you" and then watched her proceed to walk around the restaurant DOING ABSOLUTELY NOTHING. I was so appalled at the unprofessional gesture that i sadly made my way to andersons for a not as satisfying breakfast. I cannot believe that the owners of this establishment do not see the incompetence of the manger at this location and dont make a fantastic business decision in getting rid of their customer service issue. TIMES ARE CHANGING AND BUSINESSES IN THIS ECONOMY CANNOT AFFORD TO LOSE EVEN ONE LOYAL CUSTOMER.

Awesome Bakery!
Reviewer: Gail Chapel from Santa Barbara, CA
I had lunch there with 3 other people, all of us ordered different meals, and all four were amazing. Then we ate the best cake I have ever had. I will go there every time I go to Santa Barbara!

TO MANY TIMES.
Reviewer: Nick from Santa Barbara, CA
My husband and I go often to this Jeannines on Figueroa, and the one In Monticeto, I am sad to say WE WILL NEVER GO TO THE FIGUEROA location again. More often then NOT the Staff/Manager whom worked for Chase were/are rude, and this does not have the same feeling like it did when the other managers were there. THE BIG MISTAKE WAS MOVING THEM TO THE MONTICETO location.. Working in the industry that I do, meeting several people daily, I will make a point to tell everyone just how bad this place is and never to eat there. Today was the last day I will go there, I always tell myself give it one more try. well NOPE... When showing up to eat breakfast I went and placed our item on a table outside. as soon as I was in the middle of ordering my food at the counter, a girl , not lady, girl came over and said you can't sit there, by the way the GIRL works and is the Hostess, mind you a self seating restaurant.. I was in the middle of my order when she rudely said that my husband and I could not sit there. So I had to stand around wating for a table ,, meanwhile in the seat yourself Restaurant, I had asked the girl for the OWNERS number, once we were seated the manager said that this is the new procedure and that because they are so busy on the weekend they have a hostess seat people.. ,,,, so lets back up to about 2 months ago... My husband and I were eating there again on a Saturday while in the middle of our Breakfast a staff member came over and put a number on our table indicating that someone else will be taking our spot and pretty much telling us to get up and leave.. the manager came over same girl from chase and said she was so sorry and that she would address that but here are some cookies.. Sorry don't buy me with cookies. with todays issue she too came over and thought by giving me cookies all was good. by the way they would not give me the owners phone number.. funny how that works.. no number just cookies.. I can tell you what you can do with those cookies.. never again.. so I warn you be ready for every time you go to Jeannines on Figueroa you will have bad service where you will have to WAIT about 20 mins to get a cup of coffee not latte coffee, you will have to wait to have someone give you a number to sit, and you cannot just sit anywhere. anymore.. this place just sucks

Not really a bakery
Reviewer: Katie from Santa Barbara, CA
Maybe it's because of the fact that this location is so focused on being a cafe/restaurant, their baked goods selection is simply pathetic. I went there one afternoon looking for some cookies and scones and found that they only had two kinds of scones (lemon and orange) and two kinds of cookies (chocolate chip and peanut chocolate chip). I had all four (not at once of course) - and they are just okay - you just do not get the "fresh from Jeannine's" feeling when you bite into them.

The Hurried Chef and the Tin Men
Reviewer: John D from Santa Barbara, CA
I like Jeannine's. It's fun and comfortable. The food falls somewhere between good and very good, usually the ladder. Always fresh. Consistency varies a bit, although they do seem to be self-correcting over time. I do have an issue or three (some of which) are ongoing with this location. 1) I ordered an omelette with all kinds of yummy and fresh ingredients recently. The eggy part was simply overcooked. More likely, it was cooked too quickly. There is only one way to cook eggs - SLOWLY. Probably any Julia Child cook book could tell you this. When they are cooked quickly, they become rubbery, chewy, and dry and do NOT melt in your mouth like they should, in my opinion. In sum, they're a little yucky when they are cooked in a hurry, like the omelette was at Jeannine's the other day. 2) Another neg is the help. They don't seem happy at all. They likely know their jobs on are the line, so they are professional, if somewhat cold. Indeed, they come across as robotic and tinny! Though quick and efficient they are only reluctantly helpful and have no heart. Not sure how to fix this one. Probably a management problem. Where is the Yellow Brick Road when you need it? 3) It's no use ordering lunch here. You'll walk away hungry unless you are willing to spend a fortune. I'd like to leave my commentary on a high note. Everything else that morning was fresh and yummy. The Blueberry muffin, gluten free, was incredibly delicious. I appreciate their foray into this area of baking. Their new coffee from Oregon is spectacular, kind of sweet. I'll probably always be a customer of Jeannine's because, as I said, they have a self-correcting mechanism. Wouldn't be surprised if they somehow found their way to Oz.

Debbie Downer Diner
Reviewer: Mike from Santa Barbara, CA
I would think that for the prices you pay that you'd at least get some semblance of service and decent food. Everything seemed like it was a chore for the employees with no signs of them being happy at their jobs. The food is average, at best, with prices that are just too high for what you get. I expect an $11 sandwich to have some heft and to come with some fries or maybe a small salad. There it was before me, a pathetic excuse for a meal and I felt insulted by the portion size. I expected a friendly and welcoming atmosphere. Maybe I expect too much. All we got from this place was a huge sucking sound coming out of my wallet.

affronted by the service
Reviewer: Erica S. from Santa Barbara, CA
Came here for coffee with friends on a lovely Saturday afternoon but was quite appalled by the service. While we were placing the orders at the counter, the woman at the register made a remark directed at me which I felt crossed the boundaries of personal space. After being seated for a while, she finally came out with our coffees, in paper cups, saying she had assumed we were ordering to-go. No spoon or stirrer was offered (isn't it common practice to provide a spoon or stirrer along with coffee?). Rather affronted by her presumption and assumptions...it is clear that my expectations of sitting down for coffee in a cafe are different from those of this server.

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