Amazing, 3/16/2013
Reviewer: Stephen
from Santa Barbara, CA
Food is definitely top quality! Love the ice cream and topings. Service is always great in their in the nice little shop. I recommend McConnell's to all my friend and family when they are looking to satisfy their sweet tooth.
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Love McConnels
Reviewer: Beverly Woxell
from Santa Barbara, CA
Ok, I have to say if you are in the mood for a treat it's the place to go for sure. I love the Ice Cream, but now prefer the Wow Cow. I am a regular that purchases quarts and bring them home to enjoy nightly. I love all the fun flavors like Pumpkin and Red Velvet. You really don't need alot of this yummy treat as I enjoy a little each evening! BTW I have been going to McConnel's 29 years!
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Horrible!!!
Reviewer: Anna
from Santa Barbara, CA
Terrible service and ice-cream. The last time I was there the girl working there cheated and charged me extra. I asked her why she charged me that much and she just ignored me and disrespected me. You guys are not going to get any more customers if you don't treat them well.
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Thanks
Reviewer: Douglas
from Santa Barbara, CA
Um, yeah. I usually don't write reviews, but tonight deserves mention. Treating myself to a small bowl of McConnell's ice cream after a long day at work, I barely managed to make some small talk, pay for the ice cream, and drag myself back home in hopes of passing out. Well I had barely made it out of the parking lot when, to my surprise, I see one of the McConnell's girls RUNNING OUT IN THE COLD POURING RAIN to find me and give me $5 that I had accidentally slipped in with the rest before stumbling back out.
Now that's customer service. Thank you, um, outstanding blonde ice cream salesperson. You made my night, and I'm still able to do my laundry. Thanks again.
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Incredible ice cream
Reviewer: Cathy
from Santa Barbara, CA
I have not been to this location, but love their products. The vanilla bean is so delicious! I am surprised at some of the reviews below...be gratful there is such yummy ice cream in the world!
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Smaller portions are disappointing
Reviewer: Clare
from Santa Barbara, CA
I understand why the prices had to go up, but it's disappointing that the portions have become smaller too. The generous sized servings helped set McConnell's apart from their recent rash of competitors and created goodwill and loyalty from many customers. Now they're about the same as the others....
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Not As It Used To Be. . .
Reviewer: Jim
from Santa Barbara, CA
What happened to their portions? We used to love McConnell’s for their generous serve, but recently they’ve been skimping on portions while raising their prices. The choice of flavors has been quite mediocre, too. Disappointing...
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Its icecream people
Reviewer: Colby
from los angeles , CA
We alwas make a stop here when we are in Santa Barbara. Service has always been fine when I am there busy or not. If you are on a diet dont eat this stuff. Weather its wow cow moo cow milk the cow or whatever. Dont get mad because they make some great ice cream. Try a apple.
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Wow Cow
Reviewer: Annette
from Santa Barbara, CA
I saw your ad in the Daily Sound paper and it says Wow Cow is 8 low fat calories. Doing some research on my own I discovered that Wow Cow is actually 15 calories per oz. Why the discrepancy?
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Makes Me Sad
Reviewer: Christina Bass
from Santa Barbara, CA
I must say, being a Santa Barbara local and 43...I've been going to McConnell's Ice cream for years on Mission!I absolutely LOVE their fantastic ice cream and the frozen yogurt is to die for...not to mention the portion size! The one thing I've noticed however about the place is the man behind the counter...I've seen him not just once but multiple times yell at him employees in front of customers and have heard him before do it in the back. He doesn't just yell, but SCOLDS them. While he seems like a complete gentlemen to his customers,I saw him almost make a blond girl cry who worked there for not being fast enough of the register.He runs that store and his employees it seems like a military. The girls that work in the shop are some of the sweetest people and treat every customer as if they are their friend. Good Luck.
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Well said, reviewer below...
Reviewer: Becky
from Santa Barbara, CA
I could not have said it better than the person below me. McConnells is not this evil company out to make the women of Santa Barbara fat. They just want to make people happy, and I think its great that they offer Wow Cow for those of us looking for a lower sugar, lactose-free option.
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Wow Cow Naysayers- Take it down a notch
Reviewer: Katie
from Santa Barbara, CA
I have been going to McConnell's on Mission for the last two years and let me tell you, it may sound too good to be true, but Wow Cow is a well known product that happens to be not so bad for you. Sure, you may gain weight if you go to McConnell's every day and eat their yogurt. It does have sugar in it. It IS a dessert after all. Yes, the wow cow is good for those that are lactose intolerant and it does have lower sugar than regular ice cream. But you can't expect to eat it regularly and not see some changes if you don't exercise regularly.
As for the "stuff?" What stuff is it that you ladies are referring to? Do you think that the owner would blend up real cookies and cake batter to secretly add to his yogurts just to trick you? Why would he do this? It would have no benefit for McConnells. And it would probably in fact cost more to do that. Also, what proof do you have that there is anything in the yogurt that isn't supposed to be there? Have you asked the owner about it?
I think that maybe you have been unhappy with a little extra around the middle and are trying to take it out on McConnells.
In my opinion, the McConnells on Mission is just trying to give people more for their money. Why should it be so hard to believe that customer service is their number one priority??
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