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Jeannine's Bakery - Montecito
1253 Coast Village Rd, Montecito
Phone: (805) 969-7878
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Reviews by the General Public
Whats happend??, 10/10/2009
Reviewer: Marie Kelly
from Santa Barbara, CA
I have gone here for years but stopped by last week and things have changed.
When I arrived I ordered a cappuccino( gal behind the bar was very helpful and nice) while I was waiting for a friend for lunch. I grabbed a table, the friend came and still no cappuccino, so we ordered lunch at the counter, and tried to carry the number holder, and our drinks and glassware to our table. Still no cappuccino. He said he'd call my name. oops our bottles weren't opened so I had to get up and have them opened and then still no cappuccino. Finally I hear a garble over the loud speaker and went in and it was my cappuccino.
Then a lady, who works there but doesn't look like she does, asks me if I need a table, like I was a new costumer. I kindly explain I have one.
Food came and its small portions and the table is sooo wobbly its hard to eat on.
As we were eating, I noticed there were three waiters in black pants and aprons and white shirts standing on the steps in front doing nothing. Two out of the three have their hands in their pockets, one was reading the paper with the lady who asked if I need a seat AND that waiter kept messing with his nose, all this in front of costumers eating.
What the heck happened here??
Down the street at Montecito Cafe is the same priced meal but with great service and we do not have to get up so much to help or serve ourselves.
Doesn't make sense.
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Overrated and over priced, 10/7/2009
Reviewer: LTW
from Ventura,Ca
I have stopped by Jeannine's on several occasions in the morning on my way to work from Ventura since it's on my way going to work to Santa Barbara. Everytime, I have received my order wrong. On a few occasions, the young lady who was working the counter completely overlooked me(I work at the hospital and was wearing my work scrubs) and begun to start a lengthy conversation with the person behind me who seemed to be a possible Montecito local. I felt very disrespected and annoyed since I was next in line and I had to get to work. This happened on more than one occasion with the same worker. When I finally did get my order, it was pretty awful. I finally gave up and have never returned.
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Excellent all the way!, 8/5/2009
Reviewer: Vanessa
from Santa Barbara, CA
This is a fabulous cafe and the staff is super friendly! This will always be a SB favorite! The food is excellent and after frequent visits the staff made a point to catch my name and always greet me on first name basis. This is a gem!
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loved, 7/30/2009
Reviewer: Monica Boran
from Newport Beach, CA
It is a very cute and pleasant place. The food is to die for..or kill :)
Is delicious. The French toast with banana is heaven.
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Great food - wish the service matched, 5/26/2009
Reviewer: Liz
from Santa Barbara, CA
My sister and her husband recently visited from New York and we took them to Jeannine's for breakfast. We are frequent patrons and told our visitors that Jeannine's is a favorite. The people who take orders are often mildly impolite, but it was forgiveable because the food's consistently excellent. However, this time, we received our food in a reasonable amount of time but our guests did not. Their order was forgotten, and when we inquired about it, the kitchen threw it together carelessly - sloppy presentation and forgotten garnishes. The waiter did not apologize and in fact, was quite terse and upleasant when we requested the strawberry & mint garnish be brought for our guest. We apologized to our guests, and I am still deciding whether I will dine here again.
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Very poor service!
Reviewer: Arlene
from Boston, MA
We ended up at Jeannine's for breakfast by accident - talking a walk and decided it looked very cute and a good place to stop. I would agree that the people working inside at the counter are very snooty. If you don't know the ropes - it can be a very frustrating experience. For example, I ordered our breakfast inside which consisted of champagne, coffee and food. I was told to get my coffee myself and then come back to get my champagne. That was fine except that by the time I was going back in to get the champage our food was being delivered to our table. When I got the champagne (after waiting about 7 - 8 minutes for it) I was then told I had to pay right then. I had to go back outside to get my money, then back in to pay. It would have been nice to have been told that up front. The girl at the register knew for sure it was my first visit since I did have some questions.
Finally, after we left I realized I left my fleece jacket on the back of my chair only to return and find it gone!!
I guess with the high real estate prices in Montecito a free fleece jacket comes in handy!
Go to wine country instead.
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Great food, RIDICULOUS service
Reviewer: Sarah Good
from Santa Barbara
As a Santa Barbara local, I have frequented Jeanine's quite a few times and every time I go I swear I will never go back again. But somehow I always end up going again, trying to convince myself that the service will be better this time around. I have never had any issues with the property located on upper State Street but the location in Montecito makes the most uppity Montecito resident look like a saint. I was overcharged today for my meal and when I asked for my receipt to verify this, I was shunned (with attitude and eye rolling) and asked to wait until they had time and someone would bring it to me. After 30 mins this never happened and the chaos that was taking place inside the tiny cafe made me want to flee. Now as I am sitting back at my desk and computer I realized they overcharged me $10. Which isn't that much, I know, but after so many bad experiences at the Montecito location I have finally learned my lesson. Avoid it like the plague! Unless you enjoy having the counter servers treat you like a third class citizen. I have been to the Montecito location at least ten times in the last 2 years and there has always been something wrong with my order. I would recommend Xanadu, located by Vons, for a little less money and less attitude, but still a good breakfast.
On a side note, it's no wonder there are always ads in the paper for Jeanine's, looking for help. I always see new people flowing in and out of the Montecito location. That says it all right there I suppose.
Bottom line, the food is decent but the service is a joke.
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Overrated!
Reviewer: Wendy
from Santa Maria, CA
I had heard some good things about Jeannine's cakes, so I went to Jeannine's at 1:30 on a weekday for a quick bite. The place was crowded and loud and I felt jammed into a small space. I had to line up cafeteria-style to order a slice of cake and blended coffee drink, which came to over $10. You have to get your own silverware and napkins. When my order was called, they got the drink wrong. The cake was good, however. Considering that the place is crowded, you have to serve yourself, and the prices are steep, I think Jeannine's Bakery in Montecito is overrated.
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