There is a person sending identical emails to many local restaurants containing a fake complaint about a negative experience with the goal of obtaining free gift certificates as “compensation.” They are even sending this message about dinner problems to restaurants that don’t serve dinner.
Here is the bogus email being sent around town:
To whom it may concern,
My friends and I came for dinner and I had to let you know about our experience. Unfortunately, we were very dissatisfied in both the taste and quality of the food we ordered and the service left much to be desired. I am hoping it was just an “off night”, because I have been a frequent customer and this has never happened before. I was the one who recommended the restaurant so it was kind of disappointing to say the least… I am hoping it was just an off day but thought you’d appreciate the “constructive” criticism over a negative review on yelp without giving you guys the chance to know first.
1315 Orange Grove Rd
El Cajon, CA 92021