A review of Hungry Cat at Santa Barbara.com

Hungry Cat
1134 Chapala St, Santa Barbara
Phone: (805) 884-4701

Category: Seafood
Hours: Lunch: Tue-Sun 11:30am-2:30pm, Dinner: Mon-Sat 5pm-Midnight, Sun 5pm-10pm
Price: $10 - $20
Serving: Lunch & Dinner
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Reviews by the General Public

veins in shrimp are okay according to Hungry Cat, 7/9/2010
Reviewer: Cynthia from Santa Barbara, CA
I live in SB and have been going to the Hungry Cat since it opened. I've had some great meals there in the past, so I was shocked and disappointed when I bit into a peeled shrimp and tasted the dirty grit of the vein. There are two types of shrimp (you peel and already peeled. I paid extra for the peeled ones, which are normally deveined - I've ordered them many times). The other shrimp on the plate still had the black vein intact (the others had been been deveined). I told the waiter and manager about this and they both laughably argued that serving the shrimp with the vein in it is perfectly okay "It's normal," they said. When I protested that the vein is the digestive track and contains waste, the waiter said, "It's not poop, it's seaweed." The waiter was argumentative and rude. I've worked in restaurants and for catering companies for years and have never served shrimp with the veins in them. No, they don't make you sick, but they don't taste or look good. Hard to imagine why they would defend this practice with such vehemence, esp. when the rest of the shrimp had been deveined. It was obviously sloppy prep and instead of just bringing me a few new shrimp, they treated me as if I was an idiot. Seaweed indeed! Shrimp don't even eat seaweed! So if you go, make sure to ask for the shrimp without the veins.

great happy hour. period., 6/17/2010
Reviewer: Scott from Santa Barbara, CA
oh what fun we had. stiff drinks that don't taste like joe's but leave your head as woozy as a plushy, overstuffed mattress from the 80s. service is almost laughable -- don't you love stuck up young people who think that they will soon be the cat's true meow!!! lol. flashdance for the new millennium. (for the constructive part i would add, just be customer-friendly. that's all. act like you care a little. not too much, but a little. seriously. you are there to serve us. that's what your job is) but you can't beat their half-priced drinks. seriously. these. are. delicious. drinks. made. for. the. gods.

Make a reservation!, 6/12/2010
Reviewer: Brian from Santa Barbara, CA
Tara, you showed up to a busy restaurant with 5 people on a Saturday. It's a tiny restaurant. Make a reservation or at least call ahead.

Rude Host, 6/11/2010
Reviewer: Tara from Santa Barbara, CA
My husband and I eat here pretty regularly and often recommend it to out-of-town guests and local friends. The food is usually very good, some of my favorite in town and of course, the best cocktails in SB. The service is always spotty and I agree with some of the other reviewers, that we are often made to feel that we are bothering them by eating at their restaurant. We usually just try to laugh it off and witness how rude the bartender, waiter, host can actually be. But during our most recent visit (and quite possibly our last), we stopped in at 9:15 on a Saturday night to see how long the wait would be. The place was fully seated but there will only 2 people waiting outside so we thought we might have a chance. I asked the host how long the wait would be for a table of 5. He said "yeah, that's not going to happen" and walked away!!!!!! Really? When he came back he said the exact same thing again. Honestly, have never experienced this level of unprofessionalism and rudeness before and we probably won't be going back until they hire a more frienldy face up front to greet customers.

Atmosphere: Sardine-like, Food: Not a bang for the buck, 12/30/2009
Reviewer: Sarah from Santa Barbara, CA
My boyfriend and I went there on a week night. We had never dined previously and thought that the service was quick and friendly; which was a surprise from all the horrible customer service reviews. The food wasn't out of this world, and for the price it definitely wasn't. We ended up with nearly a $200 bill between the both of us. I had a salad and an appetizer. My boyfriend had (I believe Halibut) or something close to that, with an appetizer. We both had 2 drinks. I don't plan on going there again when there is so many more restaurants that trump this place, but it was worth the one time.

favorite brunch spot, 12/29/2009
Reviewer: lemonjelly from santa barbara, ca
While the Hungry Cat might be heaving with trendoids at night, the brunch on the weekend is both mellow and sublime. I may only come a handful of times a year, but every time the food and service have been perfect. I came here for brunch this past Sunday, sat at a 2-top and shared a Greyhound Proper with my friend. We had Natura fizzy water, which our waitress automatically topped up anytime she saw us running low. I had the cobb salad, which was one of the freshest I've ever had, mainly because it was not drowned in the thick, bottled, blue cheese dressing that's turned me off of cobb salads at other restaurants. The peeled segments of grapefruit and orange were also a nice touch. My vegetarian friend got the strata, with shaved fennel, arugala, and beautiful fluffy eggs. Our waitress wholly approved of the strata and we cannot blame her, it really was delicious. I am loving all the seasonal fennel turning up on local dishes around town, and not had it as a breakfast item until now. It's really good! This restaurant has beautiful light around lunchtime, and brightens up the dark wood tables and copper bar. It's a pleasure coming here for brunch. I hope I make it back soon to get the strata all for myself before fennel goes out of season.

Horrible Experience, 12/27/2009
Reviewer: Wissam from Santa Barbara, CA
The two of us came in, sat at the bar and decided to start with just a few drinks. Two dirty martinis were ordered. Grey goose was requested, however instead we received "top shelf" vodka that tasted like rubbing alcohol. The shots for the martini's were carefully measured out as we watched the bartender with the small measuring glass. The martinis were doused with salt I felt like I was drinking from the sea. To top that, the "martini" glasses looked like port glasses! The bartender had little knowledge about the wine, beer, or liquor. Bad experience and at 12 dollars a martini.. give me a break. Great Ambiance we had a good little appetizer but please work on the service!

service is everything, 12/27/2009
Reviewer: Brian Whitney from Ojai, Cal.
When I go to a restaurant a drink had better be on the table within 5 minutes. People in the restaurant business don't understand that. At the SB Hungry Cat we waited 25 minutes for a drink (12-26-09). The whole socializing thing includes a drink for 90 percent of the patrons. GET A DRINK ON THE TABLE!!! Guess what? You'll make more money, GEE... what a concept... Then my dinner didn't come. Fourteen people at the table and I'm the only one not eating... Unreal. No drinks, no food. My grandson's hamburger was good but we had to share it. Never again...

Best restaurant in S.B., 12/23/2009
Reviewer: Brian from Santa Barbara, CA
We went to The Hungry Cat (again) last night and everything was terrific. Great food, great service and the drinks are killer. If you can get a seat this is truly a hidden gem.

Caviar with a side of misery, 12/20/2009
Reviewer: Madeline Black from Santa Barbara, CA
At first when we arrived we were hopeful- adorable atmosphere, perfect cocktails & interesting menu. When asked to describe the difference between 2 types of crab our distracted waiter sighed and attempted to explain with absolutely no interest. The answer was not satisfying. Throughout the entire experience we felt as if we were unwelcome and perhaps even doing something wrong. It was as if they wanted us out in order to fill the tables but simultaneously had no interest in filling tables. The atmosphere does have a metropolitan feel rare in SB. Perhaps the entire wait staff was having a bad night but the service was truly abyssmal. Everyone in our party agreed.

Best drinks in town!, 12/10/2009
Reviewer: Cassandra from Santa Barbara, CA
I have been to the hungry cat many times, it�s one of my favorite places to go for happy hour and because of that I�m probably more familiar with their drinks and liquor list than I should be! I recently went to one of their wine dinners where they prepared a tasting menu to pair alongside a featured local winery. The food was impeccable. I enjoyed oysters 3 ways, crab salad with blood orange slices and roasted beets, and charred kampachi, and that was just the beginning! I invited one of my friends without realizing she had a shellfish allergy. The chef completely accommodated her and made sure her meal was just as enjoyable as mine. One of the things I enjoy most about this restaurant is the fact that they only carry lesser known spirits, combining those with their fresh squeezed juices makes their drinks some of the best and most interesting in town. I was a little put off on my first visit when I couldn�t have the Stoli and cranberry I order everywhere else, but I�m glad they didn�t have it because it forced me to try something new and different, which is what seems to be hungry cat�s specialty. Donald�s review below confuses me because I�m nearly positive they don�t actually carry Stoli, at least they�ve never had it in all of the times I�ve been there. Also, the drink is called a Greyhound Proper, and it doesn�t have a sugar rim� I would know, it�s my favorite drink. I�m not sure what you were served, or what you thought you were served, or who you think the manager is there but I would suggest you go back and give it another try, maybe read their list of spirits this time and try listening to the staff.

Pricey, but totally worth it., 12/6/2009
Reviewer: J.D. from Santa Barbara, CA
My girlfriend and I stumbled in here recently just looking for a good happy hour but ended up staying for dinner. The drinks are amazing and unique, and the food held up to the hype. We don't eat red meat, so this spot is a dream come true. Our waiter was fantastic and recommended a great and strangely affordable greek wine, and it seemed that even the busser knew more about the menu than some servers at other restaurants. The only negative comment I have about this place is that you dine in close quarters with other patrons. Needless to say, I'm impressed and I will return.

I still cannot believe what happened, 12/5/2009
Reviewer: Donald from Santa Barbara, CA
My wife and I and friends have dined here four times. First time: 5 stars food and service; that was when they first opened around two years ago. Last time was a few months ago, but I have to tell this story. Four of us walked in and sat at the bar. My friend ordered a Stoli and Grapefruit; I ordered the same. Fresh juice, well mixed: perfect. We were eventually seated at our table and after a little while I said to the waiter, "I'll have another of the same, Stoli and Grapefruit." The waiter came back ten minutes later and said, "you had a Greyhound Perfect." I said, "No, I had a Stoli and Grapefruit, so if that's what you call a Greyhound Perfect, that's what I'll have." He came back with a swishy looking drink with sugar around the glass edge, and a sugar swizzle and a different glass (smaller): not a Stoli and Grapefruit. I called him back: "what's this?" "That's what you ordered." I said take it away. By this time the I and the rest of the party were aghast but chuckling. I went to the bartender and said, "please mix me what I had before." He remembered and did. I sat down. The manager came over and said,"you ordered a Greyhound Perfect." I said, "no I didn't." I asked the waiter why the manager came over. (His reply was classic). "To make sure to got what you ordered." It went on, the whole table was hysterical, the waiter stood there like an oak. The manager twitted around us like a mosquito. I did manage to get my Stoli and Grapefruit from the waiter. The bill came stating: Greyhound Perfect, $12. The price was $10 for the S&G. I will never go back. This was the most ridiculous restaurant encounter I have ever had. What happened to the original, wonderful staff? This was, for a few months our favorite restaurant. Please improve.

Wonderful restaurant that continues to grow on you, 11/25/2009
Reviewer: Candace from Santa Barbara, CA
My boyfriend and I dine here often, as it is my favorite restaurant for cocktails. At first he wasn't convinced, but over time he has become a believer in not only the drinks, but the food as well. The cocktails are unmatched anywhere else in the city nor are the peel and eat shrimp, which they so nicely peel for you. For those that haven't eaten here, they make all of their drinks with infused alcohol and fresh juices. Service has definitely gotten better. They recently hired a new manager and I can tell the difference. He is often the person who greets us, and always remembers us. The only negatives we have experienced is that it is a tad pricey and their beer selection is somewhat wanting. Overall I highly recommend. P.S. They've just begun a Happy Hour.

Excellent Food and Service, 10/29/2009
Reviewer: Kellie from Santa Barbara, CA
August 19, 2009. My husband and I walked to this restaurant as a recomendation from the concierge at the Canary Hotel. We did not have a reservation, so we were seated at the side along the window near the kitchen door. They were very nice and our waiter told us it was his favorite place to sit because it was quiet. He was right. Throughout the meal our water glasses were filled as well as our wine and it was done without interrupting our conversation. The food was excellent; Alaskan King crab claws, and lobster. The staff was pleasant and we were treated very well. It was our first time to Santa Barbara and we really enjoyed watching the people go by while we dined. The evening was perfect. We will make reservations for our next visit and will request the same seating along the long window. We have moved here and look forward to Hungry Cat again.

Service marginally better - they are listening?, 10/13/2009
Reviewer: jinelle from Santa Barbara, CA
As a long time on-again off-again Hungry Cat patron, I have liked their food and often hated their service attitude but was willing to give it another chance and am happy to report that maybe things are slightly improving.

There is still a front door attitude that is inappropriate in the hospitality industry, but at least they are more low-key in their attentions rather than aggressively trying to sell-up the moment you sit down. They even offered tap water as a choice which has to be a first instead of sneering which pricy bottled water did you want in order to start running up the bill. I hope they keep this up and let the patron make their own choices rather than being told to try something else instead of what they originally choose, which always cost more.

The place was slowly filling up and there were a number of noisy bar patrons and enough loud music to give the place a buzz. They are finding their niche and they could increase it with this more considerate approach to service. It is really okay to make diners happy rather than feel harassed or insulted.

The food was off its mark that night, but still quite tasty. Pug Burger now comes with fries rather than onion rings and is now up to $16, very pricy for a burger but it is good. They need to stop skimping on the blue cheese because this is what made it such a signature menu item, but I am willing to believe it could have been just and off-night for that particular cook.

Yes, I will return. Love that PugBurger. And happy to report they are softening a bit into being a friendlier Santa Barbara restaurant, rather than being a hard-edged LA one. They deserve to be encouraged to continue in this direction. It doesn't hurt to like your customers, rather than cop an attitude against them.

Another vote to upgrade the service......
Reviewer: Karen from Santa Barbara, CA
My sister and I had brunch here yesterday. We came after what I would assume would be prime brunch time (around 1:45). There was only one other table filled when we ordered. I just could not believe the food could be as good as the service was bad. The waiter acted disinterested when he served us...made me feel like I was bothering him. I didn't get the drink I ordered until after my meal arrived ...and when he brought the cream for my sister's coffee the creamer was so full he spilled it on the table. He did not even take it back to empty it a bit so we could use it without also spilling cream on the table. Too bad, the food was really good. If I go again maybe I will try eating at the bar....also before it get's busy...I don't want to imagine what the service must be like when there is a crowd.

Service intervention required
Reviewer: jimstoic from Santa Barbara, CA
Though the selection is small, the food is good, from the seafood platter (oysters, two kinds of clam, two kinds of crab, lobster, urchin, roe) to the lemon parfait (lemon curd, whipped cream, and sugar cookie). My one request, in terms of the menu, is for a fish with a cream sauce. I've been there twice. The first time was not long after they opened, when they were packed all the time and didn't accept reservations. This time we had reservations, and the place was not packed. The service was inappropriate for a restaurant of this caliber. First, the waiter mocked one of my party's use of the word "genre" to describe a category of seafood. Second, we had to ask three times to get the table wiped down after the very messy seafood platter. Finally, when we asked to split the check across three credit cards, the waiter asked whether we'd written down how we wanted it divided. While that's not an inappropriate request, he asked as if we were foolish for not knowing he would want that--and he hadn't provided us a pen in the first place. Splitting checks is not unusual. There were only two numbers to remember, as the third amount was "the rest." And I have never, in the U.S. or abroad, had a waitperson ask me to write down how much to charge to each card. Most of these matters could have been addressed by a simple attitude adjustment by the waiter. There was no need to mock anyone. And the waiter should have written down the breakdown himself. Finally, the place seemed a little dingy. The music was loud and grungy--not music to eat by. And there were no towels in the bathroom. These matters--and the fact that it took three requests to get the table wiped down--might have been addressed by having an extra person on staff. I don't rule out going again. The food is that good. But I may wait until I hear from others that the service has improved.

Too bad - food great but overall experience poor
Reviewer: Kristin from Santa Barbara, CA
The food at the Hungry Cat is great. Interesting, well prepared dishes, fresh fish specials, handy and charming location, what could go wrong? Just about everything else. I have been there three times now and the service has always been snobby. I get the feeling that I am not young or beautiful enough to get good service. But everyone in my group felt the same way - and some of them are younger and more beautiful than me. The music was blasting, the table was left dirty, the waiter acted as if he was doing me favors. The bathroom had no towels and the trash was overflowing. If this was a diner or taco stand I wouldn't blink, but these aren't taco stand prices and I expect more. A more welcoming feeling, attention to detail, and better service. Too bad.

The Cat is great!
Reviewer: Sara from Santa Barbara, CA
I've dined at the Cat many times, for lunch, brunch, dinner....and have always left happy. Love the atmosphere. Have always had a great waiter and great food, served in a timely, friendly, fun manner. Tis a perfect SB place. (Not all SB'ers want a burger all the time!!!) The oysters are always spectacular, and it's great fun to have the fresh uni. And, OMG, the chocolate bread pudding is masterful!! The H. Cat rocks.

love this place
Reviewer: Tina from Santa Barbara, CA
I have eaten here and had drinks over 15 times in the last year. I love the drinks (have only ever had one that didn't hit the spot), and I love their happy hour -- 3 to 6, Tues-Sun. Last week I had a delicious tuna melt-style sandwich that was lovely and subtle (fresh tuna was poached in olive oil) there with a perfect glass of wine --recommended by the great server -- for lunch. Very tasty, and I love their green salad side. A few weeks back I had a fantastic Ramos Fizz there at brunch, and we've gotten great fish there for appetizers and as main courses. Additionally, once we got uni so fresh there the spines of its shell were still moving. YUM.

Great Lunch!
Reviewer: Liz from Santa Barbara, CA
I just had lunch at Hungry Cat and I have to say the food was great! Portions are perfectly sized and the food is flavorful. I will come back here again for lunch and would like to try dinner as well. My only complaint, it was way too cold inside.

Valentine's Day Review updated
Reviewer: Mrs. G from Santa Barbara, CA
Well I guess I should have probably waited a little befire writing my review about the valentines day menu. I wrote the hungry cat on their website as well because I felt very passionate about sharing my view with them about that night ( I didn't think they would respond but they did it right away!) and they offered to sent me a gift card and apologized. I think that is really nice! For me the best part is if they will re-think this menu in the future and make it really special :0).

VALENTINE'S DAY WALLET MASSACRE @ THE HUNGRY CAT
Reviewer: Mrs. G from Santa Barbara, CA
The Hungry Cat offered a special valentines menu, the only thing special about that dish : Still feeling especially STUPID being ripped off like this. They offered a price fixed menu ( $ 55/ $ 75- with wine pairing) that included one appetizer, one entree and one dessert to share with your partner. Everything else on the menu like the raw seafood items etc. had to be ordered/paid seperately. The valentines menu offered no special dishes. I was told by the waiter who was especially unfriendly that night that the whole fish on the entree list was also an item one could only share with a partner and since my partner had his eye on the Pug Burger I wasn't able to chose that option. On a regular night at the hungry cat my husband would have paid $ 6 for the roots farm lettuces,shallots, avocado, egg and pecorino salad appetizer, $ 16 for the Pug Burger and 4 dollars for a half dessert if he had to share it with me like that night. This adds up to 29 Dollars on Valentines day he paid 55. I'm still really baffled how they can get away with it. I'm not tight with money and I am absolutely willing to pay the price good food has but for no reason to extra charge 26 dollars seems ridiculous. I could have understood if we would have gotten a glass of champagne or anything special but there was nothing special whatsoever about this meal. His burger was even a bit burned. I had a cauliflower crab meat soup that was okay but the mushrooms had a burned after taste and the halibut dish in broth that tasted more bland than anything my grandmother would get at the old folks home. The dessert we split was a Mayer lemon parfait, and so rich and sweet that my teeth still hurt just by thinking about it. We ordered some bread on the side that was also very burnt and of course extra charged. This wasn't our first time at the hungry cat - we had some really good experiences before there. The very first time the food was OUTSTANDING! After that it went a little bit down taste wise but still good enough for us to come back. SAdly after the Valentine Wallet massacre there it's highly unlikely that we'll ever go back. My advice for the hungry cat would be, if you offer a "SPECIAL VALENTINES" menu than the heck make it special and not just over charge for regular food. I also wondered about single people that came that night, did they only get a half dessert as well? Were they not allowed to get the whole fish dish by themselves? Looking back I cannot believe I didn't realize the rip off right away and that most people in there didn't either. I guess being in love really makes you blind and vulnerable - which cannot even be excused by a bad economy to steal some extra cash from loyal customers.

Always excellent. And open for BRUNCH!
Reviewer: lemonjelly from santa barbara, ca
I've been here twice for brunch, and it's becoming one of my favorites. A friend once told me that the difference between a breakfast and an extraordinary breakfast is about $5. The Hungry cat is a perfect example of that. Pay about $13-15 and you'll have a brunch meal prepared with fine, fresh ingredients - it's a meal you'd live to eat, not one you eat to live. I've tried the confited yellowtail with poached egg and fried capers, the chorizo gravy with cornmeal biscuits and fried eggs, the dungeness crab scramble with avocado and creme fraiche, the cheeseplate with almonds and honey, and even the classic breakfast of bacon (their bacon is made in-house), eggs, potatoes. Really, all perfectly delicious. Throw in a couple sparklingly fresh cocktails, like the oro blanco margarita and I'm a happy gal. But wait, there's more. Service is so friendly, efficient, and spot on, I cannot criticize one single thing. They put their souls into the food and it shows. Maybe the evenings can be a scene, but brunch is mellow and pleasant. Sit at the counter and watch them prepare your food, it'll make you into a hungry cat.

Undecided
Reviewer: Rebecca from Santa Barbara, CA
To start off, the drinks were excellent, fresh and different, but IMO, overpriced. However, they have introduced a generous happy hour (5-7 Tues-Sun,50% off cocktails and draft beer) that we hadn't heard about until we saw the flyer attached to our bill and realized that our server had overcharged us. When my husband asked, the server was pretty condescending and told us to read the flyer again because it was only on Tuesdays and Wednesdays. After correcting him, he was apologetic and fixed the bill. As for the menu, I'm not sure if it's seasonal or what but I wasn't very impressed. The menu wasn't clear. Appetizers were listed along with full portions with no indication as to portion size and if you're not an adventurous fish eater (I am but husband is not), the only option you have is the burger. I had a clams and chorizo dish with lots of yummy broth but only one piece of bread. In order to get more, I was told that I had to purchase the side for an additional $2 (and when I did, I only got two more pieces). Also, the clams were pretty gritty. My husband's burger had lots of potential but as he said "this is really more a work of art than an actual burger". The components were good but the burger was thick and the bun wasn't up to the challenge so it fell apart when you tried to eat it. In summary, while our meals were good and I'm glad that there is finally a fish restaurant in downtown SB that focuses on high quality fish in unique preparations none of our dishes were so good that I could classify them as unforgettable.

We left after 5 minutes
Reviewer: Mel from Santa Barbara, CA
Having been to Hungry Cat once before, we went again last night. The menu was totally unappealing and the waiter managed to appear quite arrogant in the 5 minutes that we spent there. Just one example: When I asked him whether the boiled shrimps were local, he replied that "there are no local shrimps and that's why we get them from Mexico." Noticing my German accent, he must have thought that I was a tourist. I replied that I get my fresh local shrimps at the Saturday farmer's market every week and that they are excellent, fresh catch of the day. He appeared not to believe me and just waved with an arrogant smile. We then had a brief discussion about the "braised cabbage, salted cod, apple" flatbread and the guy was just weird and unpleasant, not helpful at all. After having stared at the unappealing menu for minutes, desperately trying to find something that we could order, we looked at each other and decided that's not where we wanted to dine. We sneaked out (glad not to have ordered drinks yet) and enjoyed an awesome dinner at Arigato instead. I don't think we will ever go back to Hungry Cat, which is sad, because the interior and overall atmosphere is appealing.

Good Food, Rude Service
Reviewer: Bethany from Santa Barbara, CA
I have to agree with the review posted 10/9/08. HC staff definitely do quite a bit of upselling! I have found the food to be fresh and delicious along with the yummy cocktails. However, I DO NOT appreciate the pretentious attitude of the wait staff. In fact, some (hello, Brittany!!) are down right rude and snobbish. Our last visit we were told by the server that "other people" were waiting for our table. Our party had been there for a couple of hours, our bill was over $400 dollars, but there were other diners that had been there just as long. And there was only the one party waiting to be seated. Very annoying. Have not returned to Hungry Cat since and doubt that I will.

Hungry Cat on 9th life?
Reviewer: Jinelle from Santa Barbara, CA
Love the Pug Burger here and could eat it every night, but hate going in because at every step of the meal is the constant hard selling up to keep adding more and more items to already a pricy burger. They tried aggressively to sell us unlabled, unbottled mineral water in a carafe, a pricey hard liquor cocktail, higher priced beer than we chose from the menu and naturally a dessert we had not asked for. We wanted just the burgers and the beer, yet we had to turn them down for mineral water, cocktails, more expensive beer and dessert. We wanted dinner. They wanted to strike gold. A better style might be to let the customer get what they ask for instead of "suggesting" what they don't want. It seemed like bullying and probably does work on the more faint-hearted. But I also bet they do not become regular customers. This is LA style dining, and it does not sell in Santa Barbara. We dine out for food; not for affect. This is all in staff training and projected budgeting which may still work in expense account LA, but the crowds were thin and the buzz was gone. Can you rework your selling-up format before it is too late and you turn everyone off for good? I would miss your PugBurger, but I hate having to run interference to get it.

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