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Italian Grocery
415 E. De la Guerra St, Santa Barbara
Phone: (805) 966-6041
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Reviews by the General Public
Not just a tradition...., 7/30/2010
Reviewer: roger
from Santa Barbara, CA
Now, I am not a genius, or a millionaire, but I go to the ATM every so often, get out a hundred or so dollars to stuff in my pocket, along with my debit and credit cards, in case I go somewhere where cards are not welcome, or there is some sort of problem with the machine, or I run across the tamale lady at the lumberyard, or I go to Joe's for breakfast at the bar, and want to tip the bartender with cash,- or whatever- It also keeps me from writing whiny "reviews" about places where I didn't have enough cash to pay for a few sandwiches-"I WILL NEVER GO BACK AGAIN!" thank you-one less guy in front of me at Tino's. Yeah, they are grumpy. yeah, they are old, but their food is good, and how did I manage to go there for 30 years without a problem? And I am a grumpy guy! I gotta tell you. I am tired of reading "reviews" where the guy cries about the price, or the water glass not being filled, or missing happy hour prices, or there was a fly in the room, or they came in late friday night with 10 people without a reservation, and couldn't get seated, and "WILL NEVER COME BACK AGAIN!" How about reviews where the food is given a little mention, with some thought that life and commerce is messy, and oftentimes, not perfect. Tino's is not just a tradition, It's part of the food fabric of our Santa Barbara, and many newcomers just can't swing with that.
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exellent, 7/30/2010
Reviewer: stephen t. burton
from Santa Barbara, CA
I have not been to tinos market since summer of 1999 but the thought keeps me alive i remember the great old location on olive street to.when you are being assauted by triilions of dollars of pychotronic weapons systems to just accomplish something like make it to tinos and inhale there great manna from heaven in the form my favorite extra roast beef with sharp cheddar cheese red onions sharp dill pickles mayo pepperchino peppers and great oil is something they cant take away from you up the road at vandenburg afb.This is no joke!!!!
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Really Bad Experience, 6/21/2010
Reviewer: John
from Goodland
I have eaten here in the past and always enjoyed it (see review 12-18-09), but I will never go back after what happened yesterday. I walk in there and there are four people in front of me ordering. One person is working while a much older woman is reading at the counter. After waiting 20 minutes to order my food, I order 4 deluxe torpedoes. Another ten minutes while she makes these. I then proceed to the front counter where I am told their credit card machine doesn't work. I have $11.00 on me. After being yelled at for not having enough money to pay (of course it is my fault that their credit card machine is down), I walk out to my car and manage to find another six dollars. I walk back into the store and offer up enough money to pay for three torpedoes and am told that they will only sell me four because that is what I ordered. I am not allowed to purchase the three that I can afford to pay cash for.
I will never go here again. By far the worst customer service that I have ever witnessed in Santa Barbara. And, I am going to assume that the woman manning the cash register was the original owner's wife. After 25+ years working there, she should have known better. She should go eat at McMasters Steak and Hoagie in IV or Brummis on State in order to learn quality customer service.
I will never go here again. By far the worst customer service that I have ever witnessed in Santa Barbara. And, I am going to assume that the woman manning the cash register was the original owner's wife. After 25+ years working there, she should have known better. She should go eat at McMasters Steak and Hoagie in IV or Brummis on State in order to learn quality customer service. Those owners are the way you should run a foodery.
Thanks for wrecking my fathers day, I really appreciate it.
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Convenient location, 5/3/2010
Reviewer: a p c
from Santa Barbara, CA
This market is right on my walk to work, and I like to grab some fuel for my shift on the way. I try and try and try to remember to bring cash, but I can only remember half the time, and I eventually got tired of getting sassed for paying with a card, and now I have to go out of my way to Rite Aid for my impulse buys because they never get mad at me for not having cash =(
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Pleasr Give Us The Recepie For T he" Oil / vinegar", 2/14/2010
Reviewer: Jolynn
from Cottage Grove , OR
The supper Delux of course bring me back. The food is always leaves a smile on my face. The service is always freindly, it's an extra bonus to have Tino or Edeth wait on you. The smells of the food, the pictures on the wall of the family take you back with them as if you were there the first day they opend. My family for generations have been coming here. I look forward to my next visit. I would love to make these at home since i live in Oregon now.
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Italian Grocery, 1/29/2010
Reviewer: Sarah Carson
from Santa Barbara, CA
I went to the Italian Grocery today. I didn't relize that it would be so crazy! It still was great. What I mean by crazy is it was so amazing and a little crowded! I think that I will go back but not around lunch time.
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I fell in love!!, 1/4/2010
Reviewer: Sarah Carson
from Santa Barbara, CA
This is one of my favorite places to go for some amazing Italian food! I go as often as I can. There amazing Super Deluxe is one of my favorites. There is always freah bread and great meat! There is this little old lady named Edith she is really sweet if you get to know her. Tino is a great man he still makes the food. He is the most experianced besides Edith. Their workers are always happy to help. Yes it does get busy at lunch and you have to wait in line but trust me its worth it. if you haven't ever had an Italian sub you have no idea what your missing! In fact I'm going to go right now. Have a great day and if you want your day to be amazing head on down to the Italian Grocery at 415 E. De la Guerra St, Santa Barbara CA
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The best sandwich in the whole wide world!, 12/21/2009
Reviewer: Lisa West
from Santa Barbara, CA
Tino's is the BEST - I was a little afraid when they built the new store but the first time I walked in, it had the same smell.
I agree with Bob West's review - (ex-husband) - there is nothing like it in the world. After we moved, we'd dream about it and make a point to get sandwiches when we came home to visit.
The SUPER DELUXE rules!
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Old School East Coast Italian Deli, 12/18/2009
Reviewer: John
from Good Land
I ate here yesterday and had a fantastic Italian grinder. Probably the best I have had in Ca in over ten years. Also, best of all, walking into this location immediately brought back memories of delis and butcher shops back in New Jersey. A little far from the Goodland, but will be back many times.
One key aspect, walked in at lunch time, ordered my sandwich, and paid all in under four minutes. Good times with fast service.
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The Best Italian Deli in town and best torpedos ever!!, 10/23/2009
Reviewer: Tina Muller Willett
from Santa Barbara, CA
I agree with Bob West's comments from the original Olive St. store; the smells! My dad was a plumber in town for years for RJ Carroll plumbing and used to frequent the place and said they were always the nicest, kindest people; always asked about the family and he always brought home the BEST torpedo sandwiches with the oil; yep; the oil made the sandwich for sure! So glad to know it's still in town as I live in Visalia now and will make a point of visiting next time I'm in town!
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Skimpy Sandwiches
Reviewer: Angela
from Santa Barbara, CA
I grew up eating sandwiches from this store and no doubt they are really good but i recently ordered one only to pick it up and wonder why the sandwich was so light? Well to my surprise i opened it up and there was barely any meat and cheese inside! What a rip off. I had to walk back inside just to order a side of meat to fill my sandwich which just about costs the same price as a regular sub. I understand everyone is cutting back but come on now TINO! The girl i spoke to agreed when i told her there was hardly any meat in my sub so you know they are purposely cutting back but fail to tell anyone. So just a heads up for everyone to order extra meat with your sub next time you go in this place.
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If you don't like it go to go to Subway!
Reviewer: Ken M.
from Long Beach
I find it interesting how easy it is for people to find the negative. You people need to get a life. I have been going to Tino’s since the days he was located on Olive Street and will continue to go until he decides to retire. He and his wife have always been courteous to me and even though they don’t remember a name they remember a face. They welcome me back into town and ask if my family is well. As far as I am concerned, those of you who dislike the service or the way they run the business, you should go to Subway, there are plenty of Santa Barbara natives who love this establishment and will continue to give them their patronage.
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Thanks to Tino and crew for an excellent sandwich!
Reviewer: Mike
from Santa Barbara, CA
To all you negative reviewers...give this place another shot as they have been working hard for a long time. They've really cleaned up the place and the sandwiches are as good as ever. DELICIOUS. And special thanks to Edith for always being so nice to me and asking about my family and friends!
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not so clean...
Reviewer: Allen
from Santa Barbara, CA
I agree w/previous reviewer about the cleanliness of this establishment. Does the health department go there? First, watch them make a sandwich. My last experience: I walked in and a girl was ringing up a boy w/gloves on. I was waiting in line while two gentlemen were being helped. The girl from the register came up to take my order when she was through. She made my sandwich w/the same gloves she rung the boy up w/and then rung me up taking my money w/same gloves. It’s my fault for not saying anything, although I didn't really think about it much until leaving. Who knows how many more sandwiches she made before changing her gloves? I understand why people continue to go there. I have eaten these sandwiches and they are amazing, they taste great! But they could possibly get someone sick. I don't know many people that want to eat somewhere were the sandwich-makers handle cash and food interchangeably.
I think they just need to know the Owners&employees all need to be re-trained on washing hands, changing gloves and cash-handling. I really want to eat here again if these problems get resolved. Please & Thanks!
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Wish I Was There!
Reviewer: Autumn
from Atlanta,GA
I have lived out of state for almost 10 years. I grew up in SB and at The Italian Grocery! To this day I have not found better bread and sandwiches! The next time I come 'home', I'm going right there and bringing my daughter.
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service
Reviewer: m
from Santa Barbara, CA
Alright so i have known these two for as long as i can remember. Tino (the owner) is great, a funny old man that is honest, but for his wife on the other hand. She has to be one of the crudest old women i have ever met. you go see her at the register and she is always on the phone, talking about all of her business right there. She over charges you and won't give you your right change back, you confront her she yells at you when she is the one that is incompetent. The food tastes good as long as you dont know what they do it. The only reson to go in is to see Tino, i would not buy anything.
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Way past its prime and dirty, dirty, DIRTY
Reviewer: Alan Toms
from Santa Barbara, CA
Reading these other reviews it seems that a bit of nostalgia prevails over any sort of realistic review. I dont think this place has been cleaned in 20 years. It looks like a 3rd world country in there. It really is that bad. I cannot imagine that the health dept. has visited the Italian Grocery in many years or perhaps they like the rest of the reviewers feel a bit of nostalgia towards the place. Nothing special in the deli case and I will never, ever order a sandwich from the place again after watching them make one and then nonchalantly take the cash without washing a single finger.
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Best Italian Groceries in SB
Reviewer: Cynthia
from Santa Barbara, CA
I buy all of my olive oil (excellent selection and price), salami, cheese, coffee, etc and of course their sandwiches which are the best in Santa Barbara at Tino's....I have been going to there for over 30 years and I can't find a place for the type and wide selection of Italian foods that beats Tino's!
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One of Life's Greatest Pleasures -- Super Deluxe!!!
Reviewer: Bob West
from Santa Barbara, CA
I am so lucky to have grown up in SB enjoying Tino's wonderful sandwiches, but they have ruined me for anything else that pretends to be a "sub" or a "torpedo". The Super Deluxe RULES! I wish I could duplicate that taste at home, because I now live far away. You know whenever I am back in town I grab one. I am a world traveller and these are The BEST bar none. The meats, cheeses, the oil (if you get it without you're missing a big part of the experience), the bread, the peppers. I remember the old market on Olive... that smell of heaven would hit you when you walked in. Ah, bellisima.... Multo gracie Tino!
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